Sr Salesforce Administrator

JOB DESCRIPTION

Our client, a leading enterprise software solutions provider is looking for a Senior Salesforce Administrator to assist with he team by customizing and configuring the Salesforce Lightning platform, encompassing CPQ, Sales Cloud, Experience Cloud, Service Cloud, and PSA applications, among other functionalities.

This is a permanent and hybrid position.

Are you an experienced Salesforce Administrator with a comprehensive skill set and ready to join a dynamic team? Are you comfortable in a multifaceted role where you will be responsible for overseeing the integrity of data and data structures within Salesforce Lightning platform?

If you feel that this role is interesting, and your profile is a good fit, I'd love to hear from you! The best and fastest way to get a response is to submit your updated resume to andy.

[email protected].

ADVANTAGES

Exciting Opportunity in MNC & Excellent Career Path

Work in established large enterprise solution provider

Hybrid work pattern

RESPONSIBILITIES

Serve as the gatekeeper of data and data structure, ensuring accuracy and completeness.

Investigate and manage all linkages and impacts of data changes across the platform.

Upload and maintain data integrity, identifying and correcting areas of incompleteness.

Manage, edit, and create new or existing workflow processes within Salesforce.

Develop and maintain documentation for workflows, reports, and dashboards.

Create and manage custom reports and dashboards for various stakeholders.

Oversee Salesforce CPQ platform modules, adding new products and updating existing ones.

Resolve error messages, investigate root causes, and ensure seamless platform functionality.

Manage and edit Apex or custom coding, ensuring proper documentation and resolving errors.

Assess internal processes for improvement through automation or scripts.

Handle ad hoc requests from various departments to make changes to the database.

Perform weekly operational duties, including DevOps processes and data quality tasks.

Manage Salesforce security, including roles, profiles, sharing rules, workflows, and groups.

Develop training materials and provide training and support to Salesforce end users.

Evaluate new releases of Salesforce, providing detailed information on functionality changes.

Assist the Customer Support team in developing KPIs, dashboards, and relevant reports.

Support ongoing projects, ensuring successful rollouts and integration.

QUALIFICATIONS

5+ years of experience as a Salesforce Administrator.

MUST HAVE - Salesforce Administrator Certification (Advanced Administrator preferred).

MUST HAVE - Salesforce CPQ Specialist Certification.

Working experience with Salesforce Lightning applications.

Proficient in building Flows, Reports, and Apex code within CPQ, Sales Cloud, and Service Cloud.

Experience with Milestones PM App or equivalent PSA (scheduling, logging hours, project management).

Strong business analyst ability to convert data into insights and actionable recommendations.

Experience with 3rd Party Applications tools such as Rollup Helper, PandaDoc.

Familiarity with ETL tools and DevOps processes.

Detail-oriented with excellent written and oral communication skills.

Strong organization skills; project management experience is a plus.

Ability to work independently, problem-solve, and collaborate effectively.

SUMMARY

Our client, a leading enterprise software solutions provider is looking for a Senior Salesforce Administrator to assist with he team by customizing and configuring the Salesforce Lightning platform, encompassing CPQ, Sales Cloud, Experience Cloud, Service Cloud, and PSA applications, among other functionalities.

This is a permanent and hybrid position.

Are you an experienced Salesforce Administrator with a comprehensive skill set and ready to join a dynamic team? Are you comfortable in a multifaceted role where you will be responsible for overseeing the integrity of data and data structures within Salesforce Lightning platform?