Change Manager

Are you passionate about driving organizational change and maximizing end-user adoption? We're seeking a dynamic Change Manager with a background in organizational and behavior change theory, stakeholder engagement, and communications to spearhead transformative initiatives in the realm of digital health.

If you possess exceptional interpersonal skills, a track record of success in multi-stakeholder environments, and a dedication to improving health outcomes, we want to hear from you! Join our client in shaping the future of healthcare delivery in British Columbia!

Advantages

• Opportunity to lead transformative change initiatives in provincial digital health solutions, contributing directly to improved healthcare delivery.
• Collaborative environment working closely with diverse stakeholders including government agencies, healthcare providers, and community organizations.
• Chance to apply and further develop expertise in organizational change theory, stakeholder engagement, and communication strategies.
• Impactful role influencing the adoption of innovative technologies and practices to enhance healthcare outcomes for British Columbians.
• Professional growth opportunities through involvement in high-impact projects and access to continuous learning resources and support.

Responsibilities

• In collaboration with key leaders, partners, and corporate services, coordinates and facilitates change management processes for their assigned program area or project teams
• Develops and implements change management activities in alignment with the DHSO Change Management methodology
• Works collaboratively with project team / project lead(s) in the program area(s) to integrate change management activities and project management activities
• Leads / directs other members of the change management team as required
• Contributes to project charters, budgets, project plans, risk / issue / decision logs and reporting activities
• Actively seeks to identify and mitigate end-user adoption risks
• Engages stakeholders through a collaborative approach to planning, implementing and sustaining change initiatives
• Provides change management advice, coaching and support for project sponsors, change leaders, and staff as required
• Facilitates Provincial working group(s)
• Fosters and facilitates relationship building, networking, and collective development to advance shared priorities across all stakeholder groups
• Builds capacity through knowledge exchange and knowledge translation activities with a variety of operational leaders, staff, and external partners
• Supports a culture that embraces quality improvement, cultural safety, anti-racism, psychological safety, and change leadership to achieve improvements in health outcomes
• Performs other related duties as assigned

Qualifications

Mandatory Skills :

• A level of education, training, and certification equivalent to a Bachelor’s degree in related disciplines and a minimum of six (6) to ten (10) years of experience;
• Proven experience leading or supporting change management strategies and IT implementation projects in complex multi-stakeholder environments;
• Working knowledge of BC’s healthcare context, primary care, clinical systems, information technology and / or health information exchange standards;
• Exceptional interpersonal, written and verbal communication skills, and a proven ability to lead diverse stakeholder groups and organizations through complex discussions, build consensus, and negotiate solutions;
• Self-motivated team player who can build relationships and maintain productivity in a hybrid or remote working environment;
• Adopts an outcome-driven, systems-thinking and problem-solving mindset with the ability to understand interdependent technology and process changes;
• Strong project / time management skills with the ability to manage multiple priorities, meet deadlines, and deliver results;
• Experience with project management software, CRMs, and collaboration tools;
• Ability to analyze data and metrics to evaluate the effectiveness of communication strategies and adjust as necessary;
• Excellent problem-solving skills with the ability to anticipate and address communication challenges proactively.

Preferred Skills :

• Specialized change management, stakeholder engagement, agile and / or business analysis training or certification (e.g., PROSCI, IAP2 etc.);
• Previous experience in the areas of primary care, electronic medical records, clinical information systems, and transitions in care;
• Knowledge of design thinking, product and service design, UI / UX, usability testing; iterative improvement processes and co-creation methodologies
• Experience or working knowledge with integrating change management with agile project methodology, concepts, activities, and sprint cycles;
• A demonstrated clear pattern of professional and personal development.

Summary

Don't miss this chance to be at the forefront of revolutionizing healthcare delivery in British Columbia. Apply directly to this job ad or reach out to your Randstad Digital representative immediately!

P.S. Don’t forget that when you update your profile on Randstad.ca it helps us find you faster when we do have roles that match your skills! So even if this role isn’t for you please update your profile so we can find you!

We look forward to supporting you in your job search!

Good luck!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming;

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