Depot Support Representative
Posting Date :
Requisition Number : 64426
Hours of Work : Monday to Friday, 30 hours per week, shifts will vary
Job Code : 247
Location : 541 - Richmond
Reports to : Manager Retail Regional
Please notify your immediate manager before applying for an internal job posting
Description
The Operations Support Representative collects, enters, and tracks data used in reporting and prepares manager reports and maintains documents to ensure document accuracy and proper completion.
The representative troubleshoots and maintains handheld package scanners and related inventory / equipment to ensure continuous operation.
Responsibilities
Enter billing and shipping data and reconciles Chain of Signature (COS) documents.
Prepare, collect, track, and store courier documentation
Collect, track, and store courier documentation in the Red Bin to ensure document quality and completeness
Prepare the Red bin to be sent to the Hub in the evening
Complete administrative functions
Track 407 transponder usage logs to ensure all transponders are returned
Prepare reports for managers to ensure accuracy
Test and maintain an inventory of replacement batteries for handheld package scanners Replace consumed batteries
Send malfunctioning scanners for repair to external repair vendor.
Answer emails and resolve document completion issues with Lead Hand, managers, and scanner repair vendors
Additional Responsibilities
Education
Experience
3 months experience working with computers / technology (e.g., word processors, document management systems, scanners, etc.)
3 months experience troubleshooting for scanners and printers
Skills
Operations Procedures
Document Management
Computer Operations Standards and Procedures
Working Conditions : Warehouse Environment; Retail Center Environment
Application Deadline :
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