We currently have 2 openings available for a Claims Advisor in . Reporting to the Claims Manager, this role involves investigating, evaluating, negotiating, and settling claims arising under the policy.
More specifically, the responsibilities would include the following :
Primary Duties and Responsibilities :
- Confirming coverage is in place and applies to reported claims
- Obtaining recorded statements
- Verifying entitlement to coverage, determining liability, explaining coverage and claims process to insureds and claimants
- Calculating entitlements and issuing payments on a timely basis
- Negotiating total loss settlements, disposal of salvage and documenting all activity
- Identifying questionable claims
- Liaising with brokers and underwriters and other industry personnel
- Arranging repairs and rentals
- Various other duties as required
Required Qualifications :
- Ability to negotiate and critical analyze data and be decisive
- Exceptional problem-solving skills and ability to take on challenges
- Possess highly developed organizational, time management and interpersonal skills
- Strong written and verbal communication skills
- Post-secondary diploma or degree and / or working towards a CIP / FCIP designation would be considered an asset
- A minimum of 2 years experience dealing with auto claims would be ideal
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