office administration clerk

• Work Term : Permanent
• Work Language : English
• Hours : 40 hours per week
• Education : Secondary (high) school graduation certificate
• Experience : 3 years to less than 5 years

Work setting

Private company, corporation or industry

Tasks

• Type and proofread correspondence, forms and other documents
• Receive and forward telephone or electronic enquiries
• Work on reports from manual or electronic files, inventories and databases
• Sort, process and verify applications, receipts and other documents
• Process incoming and outgoing mail manually or electronically
• Send and receive messages
• Perform basic bookkeeping tasks
• Prepare and format page presentation
• Compile data, statistics and other information
• Prepare invoices and bank deposits
• Provide general information to clients and the public
• Photocopy and collate documents for distribution, mailing and filing
• Order office supplies and maintain inventory
• Conduct research
• Perform data entry
• Provide customer service
• File material in storage area
• Label files according to retention and disposal schedules
• Label, file and retrieve documents
• Locate and remove files requested
• Organize and schedule office work
• Prepare and monitor contracts and budgets
• Store, update and retrieve financial data

Computer and technology knowledge

• MS Word
• MS Excel

Area of specialization

Forms and records

Security and safety

Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Work with minimal supervision

Personal suitability

• Adaptability
• Hardworking
• Integrity
• Positive attitude
• Time management
• Dependability
• Efficient interpersonal skills
• Organized

Screening questions

• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Group insurance benefits
• Life insurance

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and / or refugees
• Assists with immediate settlement needs of newcomers and / or refugees (for example : housing, transportation, storage, childcare, winter clothing, etc.)
• Supports social and labour market integration of newcomers and / or refugees (for example : facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
• Supports newcomers and / or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and / or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for Veterans

• Participates in a government or community program or initiative that supports Veterans
• Offers mentorship, coaching and / or networking opportunities for Veterans
• Supports Veterans in translating their military skills and experience into the language of the civilian job market

Support for Indigenous people

• Participates in a government or community program or initiative that supports Indigenous people
• Offers mentorship, coaching and / or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers
• Facilitates access to Elders who can offer support and guidance to Indigenous workers

Support for mature workers

• Participates in a government or community program or initiative that supports mature workers
• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers
• Offers mentorship, coaching and / or networking opportunities for mature workers
• Offers phased retirement options that allow mature workers to gradually reduce their workload (for example : flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
• Offers phased re-entry options for mature workers who are returning to work after retiring (for example : gradually increasing hours and responsibilities)
• Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example : adjustable desks and chairs, accessible parking, etc.)
• Offers resources to help mature workers plan their retirement (for example : financial planning, access to pension and benefits, lifestyle adjustments, etc.)

Supports for visible minorities

• Participates in a government or community program or initiative that supports members of visible minorities
• Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
6 days ago