user support technician
- Education : College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience : 1 year to less than 2 years
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Work Term : Permanent
- Work Language : English
- Hours : 35 to 40 hours per week
user support technician
Year to less than 2 years Tasks Respond to users experiencing difficulties with computer Consult user.. organize and maintain a problems and solutions log for use by other technical support analysts Provide..
user support technician
Education. College CEGEP Experience. 7 months to less than 1 year Tasks Respond to users experiencing.. organize and maintain a problems and solutions log for use by other technical support analysts..
user support technician
Education. College CEGEP Experience. 1 year to less than 2 years Tasks Respond to users experiencing.. organize and maintain a problems and solutions log for use by other technical support analysts..
user support technician
Organize and maintain a problems and solutions log for use by other technical support analysts.. network and Internet support to users in response to identified difficulties Set up equipment for..
user support technician
Education. College CEGEP Experience. 1 to less than 7 months Tasks Respond to users experiencing.. organize and maintain a problems and solutions log for use by other technical support analysts Provide..
user support technician
Year to less than 2 years or equivalent experience Tasks Respond to users experiencing difficulties.. organize and maintain a problems and solutions log for use by other technical support analysts..
user support technician
Cause and location of trouble Read and interpret blueprints Climb and work aloft on poles, ladders or other support structures Connect, disconnect and relocate cable outlets Determine work..
user support technician
Experience an asset Tasks Respond to users experiencing difficulties with computer Provide advice and.. organize and maintain a problems and solutions log for use by other technical support analysts Provide..
user support technician
Network and Internet support to users in response to identified difficulties Set up equipment for.. ramps, elevators, etc.) Support for newcomers and refugees Participates in a government or community..
