user support technician
- Education :
- Expérience :
Education
College / CEGEP
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
Experience
- 1 year to less than 2 years
- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 30 hours per week
user support technician
Education. Expérience. Education College CEGEP Tasks Respond to users experiencing difficulties with.. organize and maintain a problems and solutions log for use by other technical support analysts..
user support technician
Education. Expérience. Education College CEGEP Tasks Respond to users experiencing difficulties with.. organize and maintain a problems and solutions log for use by other technical support analysts..
user support technician
Network and Internet support to users in response to identified difficulties Set up equipment for.. financial planning, access to pension and benefits, lifestyle adjustments, etc.) Supports for visible..
user support technician
Durée de l'emploi. Permanent Langue de travail. Anglais Heures de travail. 32 to 40 hours per week Education. Expérience. Education Bachelor's degree Certificates, licences, member..
user support technician
Expérience. Education Secondary (high) school graduation certificate Tasks Respond to users.. organize and maintain a problems and solutions log for use by other technical support analysts..
user support technician
Education. Expérience. Education College CEGEP Tasks Respond to users experiencing difficulties with.. organize and maintain a problems and solutions log for use by other technical support analysts..
user support technician
Organize and maintain a problems and solutions log for use by other technical support analysts.. network and Internet support to users in response to identified difficulties Set up equipment for..
user support technician
Organize and maintain a problems and solutions log for use by other technical support analysts.. network and Internet support to users in response to identified difficulties Provide customer service..
user support technician
Organize and maintain a problems and solutions log for use by other technical support analysts Provide.. network and Internet support to users in response to identified difficulties Experience 1 year to less..
