JOB DESCRIPTION
Veterinary Hospital Manager
Location : Kingston, ON
VCA Canada Beardall Animal Hospital in Kingston, ON . has an excellent opportunity for an experienced veterinary client service professional to join our leadership team as our Hospital Manager.
Under the guidance of the Regional Director and in partnership with the Medical Director, the Hospital Manager performs a wide range of administrative activities related to the practice.
The successful candidate will be passionate about providing leadership and development for a multi-faceted team, who delivers a high level of veterinary services to our patients and pet owners. Learn more about us :
Skills and Qualifications :
Minimum 2-3years experience supervising up to 30 staff members in multi-faced roles; delegate, motivate and coordinate
Previous customer service and financial budget management experience.
Administrative skills : scheduling staff, document control, filing, various reporting and coordinating office services (equipment / supplies / forms / procedures)
Leadership skills : fostering people relationships, providing coaching opportunities, towards the goal of quality patient care and excellent client service
Exceptional interpersonal skills; develop a respectful team-building atmosphere with your colleagues, while providing compassionate and professional relations with your pet parents and community
Must be able to handle multiple tasks and deal with an environment of changing priorities and manage positive change processes, people and growth
Responsibilities :
Positively represent the hospital and VCA Canada in the professional community and to our clients
Direct and develop the veterinary, technical and administrative staff towards the goal of quality patient care and excellent client service;
assist in the formulation of objectives and policies to ensure efficient and profitable hospital operations
Oversee the hiring, reviewing, disciplining and terminating of professional staff, and with the approval of the Regional Management team.
P&L management & monthly review in collaboration with the Hospital Medical Director & Regional Management team
Positively represent the hospital and VCA Canada in the professional community and to the general public
What VCA Canada Offers
Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of wellness and appreciation you can thrive in!
RRSP 5% Employer Group Match Program!
Exceptional career development : there is room to grow here!
Access to amazing mini-courses
Membership and dues
Wellness days, sick days, and vacation time
Employee assistance program
Continuing education benefits; paid to learn!
Opportunities to give back to your community through VCA initiatives
E-tools to assist with meditation, better sleep, exercise, and focus
Virtual health care (telemedicine) offers quick access to quality care
Generous personal pet care discounts
And extra perks like shopping discounts and cool wellness apps!
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