BMW MINI Laval is currently looking for an experienced full time Service Advisor to join our growing team. As a Service Advisor, you will be responsible for receiving customers and obtaining the information necessary to identify and suggest repairs and / or maintenance work on vehicles.
The pursuit of excellence, passion and attention to detail are the pillars of the BMW MINI Laval philosophy.
By joining the BMW MINI Laval team, you will not only benefit from competitive compensation and benefits, but you will also have the opportunity to advance your career within a prestigious group.
What BMW Laval offers :
- Competitive wages
- Professional development plans, paid training & career development opportunities
- Group benefits, including extended health insurance, dental insurance, travel insurance, life insurance, short term & long-term disability insurance
- Employee assistant program
- A positive work environment
- State of the art equipment
- Company events
- Free parking on site
- The opportunity to be part of an exciting, growing business!
Your day to day :
- Greet and serve customers of the service department
- Open and close work orders
- Suggest preventive maintenance recommended by the manufacturer based on the vehicle's manufacturing date, mileage, & general condition
- Consult with automotive technicians regarding required repairs & or maintenance work & provide options to clients
- Ensure rigorous monitoring of the undergoing work & keep the customer informed of the status of vehicle repairs
- Work with the parts department to determine parts availability & scheduling of future service appointments
- Advise clients about warranty protections & potential cost savings
- Review the repair order & service performed with the client after the service has been completed
Your talents :
- Automotive knowledge preferred
- Proven ability to provide an exceptional customer experience
- Ability to set and achieve targeted goals
- Ability to thrive in a fast-paced environment with many priorities
- Demonstrated communication and interpersonal skills
- Organization skills
- A valid driver’s license with a safe driving record is required
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