Assess end to end payment processes (HVP, LVP, FX, liquidity, nostro / vostro) and identify improvement opportunities.
Create detailed current state and future state process maps using standard process mapping tools.
Apply Lean / Lean Six Sigma techniques to remove waste, reduce errors, and streamline operational flow.
Partner with business and technology teams to implement process changes and monitor outcomes.
Support root cause analysis and problem solving activities within payments operations.
Ensure alignment with Bank's process improvement standards and risk / control expectations.
Provide clear recommendations that improve efficiency, reduce cycle time, and enhance operational stability.
Required Payments Knowledge
Understanding of high value and low value payments , FX products and end to end FX processing, nostro / vostro accounting
Familiarity with intraday and end of day liquidity management
Understanding of operational and risk controls in payment environments
Working knowledge of SWIFT ISO 20022 for payments and cash management
Qualifications
5+ years of experience in payments operations, process improvement, or related functions
Lean or Lean Six Sigma certification (Green Belt or higher)
Strong process mapping and documentation skills
Ability to collaborate effectively across business and technology partners
Strong analytical thinking and structured problem solving
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Process Engineer Payments • Toronto, ON, Canada
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