Security Operator - Bilingual

We are seeking a vigilant individual to ensure the safety and security of the Security Monitoring Centre by monitoring surveillance cameras, alarms, and access control systems from a centralized control room.

RESPONSIBILITIES

• Operate security systems, CCTV, intercom, and security-related network systems in the SOC office.
• Remote patrols using CCTV cameras.
• Conduct investigations and review CCTV footage when assigned.
• Monitor CCTV cameras for functionality. Monitor activity on cameras across sites. Reposition camera angles as necessary from the remote controls.
• Monitor and control access control equipment (gates, doors, portals, etc.).
• Advise the Embedded technician or shift Supervisor when there are system malfunctions.
• Respond to security and emergency incidents. Call local authorities when needed and site contacts of the emergency.
• Assume responsibility for site security operations in the absence of the Site Manager or Shift Supervisor.
• Answering high volumes of intercoms, phone calls, and emails in a timely and professional manner.
• Writing reports for our Security Management System (Technical Reports, Operational reports, and Incident Reports).
• Responding to emails, creating profiles, activating HIDs, activating spare cards, access changes, and all other tasks assigned by the Shift Supervisor.

QUALIFICATIONS

• Must be Bilingual (English and French).
• Work a rotational schedule (days, evenings, and overnights). Shifts can be 8-12 hours in duration.
• Have a valid Ontario Security Guard License, or willing to obtain it.
• Have a personal vehicle; public transportation is unavailable.
• Great customer service skills (phone, email and in person).
• Good computer knowledge and use of computer systems.
• Ability to work under pressure.

The posting will remain open until filled.

AF-EasternCanada

About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people.

Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

About the Team

Securitas Canada's Mission :

Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Securitas Aviation's Mission :

Securitas Aviation ensures the safety of passengers all over the world providing thorough security checks at airports in Canada

Our Values :

Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity :

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance :

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.

Helpfulness :

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.