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Last updated: 1 day ago
OPERATIONS SUPPORT OFFICER (Writing & Official Correspondence) STRATEGIC PROTOCOL AND EXTERNAL REL

OPERATIONS SUPPORT OFFICER (Writing & Official Correspondence) STRATEGIC PROTOCOL AND EXTERNAL REL

City of TorontoToronto, ON, CA
Full-time
Researches, writes and edits well written correspondence and ceremonial documents for the Mayor, Toronto City Council and the City of Toronto. Conducts extensive research and analysis into assigned ...Show moreLast updated: 4 days ago
Pharmacy Assistant

Pharmacy Assistant

Pharma Medica Research Inc.Toronto, Ontario, Canada
Full-time
Pharma Medica Research (PMRI) Inc.Contract Research Organization.If your career goals align with innovation and original thinking you will be the perfect candidate to be part of an inclusive, adapt...Show moreLast updated: 30+ days ago
Associate Director, Medical Writing

Associate Director, Medical Writing

Jazz PharmaceuticalsToronto, Ontario, Canada
Full-time
If you are a current Jazz employee please apply via the Internal Career site.Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and ...Show moreLast updated: 16 days ago
On-Site Internship Opportunity in the Technical Proposal Writing

On-Site Internship Opportunity in the Technical Proposal Writing

Pathway CommunicationsMarkham, ON, CA
Internship
Quick Apply
Technical Proposal Writing Intern Location : Markham, Ontario (On-site) Company : Pathway Communications Monthly Stipend of - CAD$1400 About Pathway Communications Pathway has been a pioneer in IT Ma...Show moreLast updated: 21 days ago
Executive Assistant

Executive Assistant

Randstad CanadaToronto, Ontario, CA
Temporary
Quick Apply
We are seeking a dynamic, "hungry," and highly proactive Executive Assistant to support a visionary CEO at a prominent national non-profit association. Following a recent leadership transition in la...Show moreLast updated: 30+ days ago
CRTA 943 Comedy Writing TTh Virtual

CRTA 943 Comedy Writing TTh Virtual

Toronto Metropolitan UniversityToronto, ON
Temporary
With 35 certificate programs and over 400 courses that can be completed online, Toronto Metropolitan University's G.Raymond Chang School of Continuing Education is a leader in interactive online le...Show moreLast updated: 1 day ago
  • Promoted
Executive Assistant

Executive Assistant

KyndrylToronto, ON, Canada
Full-time
The Executive Assistant provides high‑level administrative and strategic support to senior executives, enabling them to operate efficiently and effectively. This role requires strong judgment, discr...Show moreLast updated: 1 day ago
Warehouse Assistant

Warehouse Assistant

Paladin TechnologiesToronto, ON, CA
Full-time
Quick Apply
About Robert Bosch GmbH Headquartered in Germany, Robert Bosch GmbH is a premier global supplier with four primary business sectors : Automotive Technology, Industrial Technology, Consumer Goo...Show moreLast updated: 13 days ago
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OPERATIONS SUPPORT OFFICER (Writing & Official Correspondence) STRATEGIC PROTOCOL AND EXTERNAL REL

OPERATIONS SUPPORT OFFICER (Writing & Official Correspondence) STRATEGIC PROTOCOL AND EXTERNAL REL

City of TorontoToronto, ON, CA
4 days ago
Job type
  • Full-time
Job description

Responsibilities

  • Researches, writes and edits well written correspondence and ceremonial documents for the Mayor, Toronto City Council and the City of Toronto.
  • Conducts extensive research and analysis into assigned areas to support the delivery of the ceremonial documents program.
  • Researching and understanding current affairs, corporate policies and practices, legislation and initiatives by all orders of government.
  • Implements detailed plans and recommends policies / procedures regarding program specific requirements.
  • Supports research and data as it relates to Commemorative Days and Observances as observed by all orders of government.
  • Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
  • Ensures timely and effective production of all required program reports, statements, and maintenance of appropriate records.
  • Leads assigned projects related to operational support activities within the division, ensuring effective teamwork and communication, high standards of work quality and organizational performance and continuous learning.
  • Coordinates and provides support on activities related implementation of policies / programs.
  • Coordinates the preparation of Proposals, (RF, RFQ, RFI), the evaluation process, and vendor performance reviews. Liaises with Purchasing & Materials Management and Legal during procurement for selected divisional contracts such as standing offers.
  • Identifies, analyzes, rationalizes, and optimizes business processes, policies, procedures, systems applications, inputs and outputs, program operations and functions at a detailed level.
  • Updates respective websites as required; writing copy and website upkeep according to City of Toronto standards.
  • Makes recommendations to senior divisional management regarding service optimization and business process simplifications that could result in alternate service delivery / contracting out, resource allocation.
  • Prepares strategies, work plans, project documents, proposals, council reports and presentations.
  • Prepares, organizes, and presents business cases, proposals, solutions, statistical reports and project documents and statements to various audiences.
  • Assists in the development and maintenance of standards and specifications for program and operational systems for the Division.
  • Liaises with other Divisions, internal, and external partners.
  • Develops and maintains templates for statistics, data collection and divisional forms.
  • Reviews system of internal control and checks work, inventory, supplies, and storage.
  • Leads and / or participates in user acceptance testing of new or enhanced systems.
  • Recommends, implements, and practices security, privacy, and quality assurance requirements consistent with MFIPPA and corporate standards regarding storage and processing of confidential corporate and application data and information inputs and outputs
  • Provides project support as required for all protocol functions and programs as required.
  • Prepares strategies, work plans, briefing notes, requests for proposals, budgets, council reports, data analysis and presentations.
  • Liaises with other divisions, departments, residents, elected officials, internal stakeholders, and external partners and other orders of government.
  • Assists in the development, implementation and maintenance of standards and specifications for program and operational systems.
  • Prepares Letters for diplomats based on standards with correct protocol and reflective of current developments and protocol
  • Performs other related duties, as assigned.

Key Qualifications :

  • Post-secondary education in a discipline pertinent to the job function, combined with relevant experience or equivalent combination of education and experience.
  • Considerable experience with written communications; preferably in the area of community affairs, government relations, and / or public relations
  • Excellent intrapersonal skills, with experience working with a diverse range of stakeholders including elected officials, senior officials, community representatives and members of the public.
  • Understanding of the City’s commitments towards reconciliation with Understanding of City's commitments towards reconciliation with Indigenous communities and equity deserving groups (i.e. Black, racialized and 2SLGBTQ+ communities)
  • Strong problem solving, multi-tasking & organizational skills with an ability to manage multiple priorities within tight time constraints.
  • Experience in project co-ordination addressing a range of operational issues in a customer service environment .
  • Experience in researching, developing / writing reports, and preparing correspondence for the consideration of senior management and external stakeholders.
  • Experience managing a high volume of information and interactions in a dynamic operation.
  • Strong attention to detail and thoroughness
  • Experience with budget preparation and tracking for respective projects.
  • Excellent verbal and written communication skills with the ability to communicate clearly and effectively to a variety of audiences.
  • Demonstrated ability to work independently and cooperatively and use discretion when managing sensitive information.
  • Demonstrated ability to organize and manage document systems and spreadsheets, including reviewing, compiling, analyzing, and reporting information.
  • Proficiency in the use of current office and workplace technology and other computer applications relevant to the position, such as JIRA, Microsoft Excel, Word, PowerPoint, Outlook, SAP, Adobe, and web-based collaboration tools
  • Knowledge of relevant corporate and external bylaws, policies, guidelines, and procedures, such as AODA, Human Rights Code, and Occupational Health and Safety Act.