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Voice over Jobs in Vancouver bc

Last updated: 4 days ago
Supervisor, Trading, Qtrade, Contact Center

Supervisor, Trading, Qtrade, Contact Center

Aviso WealthVancouver, British Columbia, Canada
CA$80,000.00–CA$95,000.00 yearly
Show moreLast updated: 30+ days ago
speech-language pathologist

speech-language pathologist

Social Dynamics Therapy Services IncVancouver, BC, CA
CA$85.00–CA$110.00 hourly
Full-time +1
Show moreLast updated: 4 days ago
Senior Product Manager

Senior Product Manager

IntiveoVancouver, British Columbia, Canada
Full-time
Show moreLast updated: 5 days ago
Voice Business Analyst

Voice Business Analyst

ProcomBurnaby, BC, CA
CA$50.00–CA$60.00 hourly
Show moreLast updated: 30+ days ago
QA Engineers (Automation / Manual)

QA Engineers (Automation / Manual)

Dew SoftwareVancouver, BC, CA
Full-time
Quick Apply
Show moreLast updated: 26 days ago
RMTs Needed for Busy East Vancouver and Metrotown Clinics. Take Over Existing Clientle and Build a Full Schedule Quickly!

RMTs Needed for Busy East Vancouver and Metrotown Clinics. Take Over Existing Clientle and Build a Full Schedule Quickly!

Peakform WellnessVancouver, British Columbia
CA$45.00–CA$55.00 hourly
Full-time
Show moreLast updated: 30+ days ago
Rehabilitation Assistant - OT / PT - Acute Medicine & Emergency Over-Flow

Rehabilitation Assistant - OT / PT - Acute Medicine & Emergency Over-Flow

Fraser HealthFraser Health, British Columbia, CA
CA$30.06 hourly
Show moreLast updated: 30+ days ago
Children music teacher

Children music teacher

Gymboree Play & MusicV7C4N3, Richmond, BC
CA$18.00 hourly
Show moreLast updated: 30+ days ago
  • Promoted
Naval Communicator

Naval Communicator

The Royal Canadian NavyVancouver, BC, Canada
Full-time +1
Show moreLast updated: 5 days ago
System Network Engineer

System Network Engineer

Global Container Terminals Inc.Vancouver, BC, CA
CA$102,072.00–CA$119,400.00 yearly
Show moreLast updated: 30+ days ago
Part Time Sales Associate - Park Royal

Part Time Sales Associate - Park Royal

PandoraWest Vancouver, BC, CA
CA$15.50 hourly
Part-time
Show moreLast updated: 30+ days ago
Filipino Video Journalist - 12 Month Contract

Filipino Video Journalist - 12 Month Contract

Rogers CommunicationsVancouver, BC, CA
Full-time +1
Show moreLast updated: 7 days ago
Claims Adjuster 2 - Property

Claims Adjuster 2 - Property

Wawanesa InsuranceVancouver, BC
CA$56,000.00–CA$92,000.00 yearly
Show moreLast updated: 30+ days ago
  • Promoted
Filipino Video Journalist - 12 Month Contract

Filipino Video Journalist - 12 Month Contract

RogersVancouver, British Columbia, Canada
Full-time +3
Show moreLast updated: 7 days ago
Noon Hour Supervision Assistants On-Call

Noon Hour Supervision Assistants On-Call

York Region District School BoardBritish Columbia, Canada
CA$48,729.07–CA$54,899.19 yearly
Show moreLast updated: 30+ days ago
  • Promoted
Receptionist / Administration - Temporary Roles

Receptionist / Administration - Temporary Roles

Hunt Personnel / Temporarily YoursVancouver, British Columbia, Canada
CA$24.00–CA$36.00 hourly
Full-time
Show moreLast updated: 5 days ago
Real Estate Sales Representative

Real Estate Sales Representative

Royal LePage Real EstateVancouver, British Columbia, Canada
CA$50,000.00–CA$150,000.00 yearly
Show moreLast updated: 26 days ago
  • Promoted
Automotive Sales Advisor - You can make over 200K

Automotive Sales Advisor - You can make over 200K

Applewood Nissan RichmondRichmond, BC, Canada
CA$240,000.00 yearly
Full-time
Show moreLast updated: 9 days ago
Vice President of Sales

Vice President of Sales

EightSix NetworkBC
CA$180,000.00–CA$300,000.00 yearly
Show moreLast updated: 30+ days ago
Audio Description Narrator - Taiwanese Mandarin

Audio Description Narrator - Taiwanese Mandarin

Keywords StudiosVancouver, British Columbia, Canada
CA$7,000.00 monthly
Show moreLast updated: 30+ days ago
Supervisor, Trading, Qtrade, Contact Center

Supervisor, Trading, Qtrade, Contact Center

Aviso WealthVancouver, British Columbia, Canada
30+ days ago
Salary
CA$80,000.00–CA$95,000.00 yearly
Job description

At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso’ culture sets us apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso has to offer at

The Opportunity :

We’re looking for a Supervisor, Trading, Qtrade, Contact Center to join our Qtrade Direct Investing team.

Reporting to the Senior Manager, Client Solutions, the Supervisor is responsible for leading the Qtrade Investment Representatives (IR), ensuring delivery of customer service excellence. This includes conducting quality service and trade accuracy reviews, coaching and development of your team of IRs, identifying training & development opportunities, career growth opportunities as well as ensuring recognition and motivation of your team. We look for servant leaders, who understand that you are responsible for both your employee experience, and in turn, our exceptional investor experience. You will work alongside other Qtrade Managers and Supervisors to ensure the Qtrade team is aligned on goals and deliverables. This is a critical role in helping Qtrade to maintain, and improve, our reputation for great customer service.

Who you are :

  • Service – You consider both internal and external stakeholders and demonstrate intent of understanding and putting the clients’ needs first. You advocate service excellence and work to deliver solutions that meet the needs. You proactively develop strategic partnerships that allow Aviso Wealth to become a trusted advisor and partner
  • Execution – You are committed to achieving your goals and to succeed. This includes focusing on “getting things done”, as well as recognizing and taking advantage of opportunities as they arise. You are consistently looking for ways to improve your personal best and see value in continuous improvement. You take accountability for your actions and learn from mistakes
  • Collaboration – You work collaboratively with others with the common goal of driving positive results. Making meaningful contributions to your team to achieve organizational goals is a priority. You proactively encourage collaboration, build trust and inclusion, and work to establish effective relationships both inside and outside of the organization
  • Leadership – You lead your team and provide regular direction, guidance, coaching, and motivation, all while striving for peak performance. You assist them in overcoming obstacles through additional resources, removal of roadblocks, and providing the level of support required for their success. You delegate and deliver feedback based on the in-depth understanding of your individual team members

What your day looks like :

  • Cultivate a team of customer service experience Investment Representative superstars
  • Help to ensure that people know how they are doing, and that the effort being measured supports the goals of the organization
  • Fail fast and learn even faster
  • Coach and develop the team through regular discussions with a balanced scorecard approach using tools such as KPI’s, company values, quality monitoring, Voice of the Customer (VoC) and peer feedback to provide a well-rounded view of one’s overall performance
  • Champion a continuous improvement service philosophy. Sets the standard to always have World Class customer service and challenges your team and peers to live up to the standard, thereby increasing our Voice of the Employee (VoE) and Voice of the Customer (VoC) results
  • Work with Trade Control to reach out to clients who encounter issues or who escalate
  • Requirements

    Your experience and skills :

  • Registered as an IIROC Supervisor and Options Supervisor
  • Completion of the Professional Development and Compliance Requirements of each IIROC education cycle
  • Minimum 3 years of high performing experience as an Investment Representative / frontline trade contact centre role
  • Ideally 2 years of experience as a supervisor
  • Strong Market knowledge – trading systems, order management, corporate actions
  • Coaching and people management – know how to get the best out of your team
  • Excellent customer service skills and Contact Centre best practices
  • Fluent communication skills in English are required and bilingual skills in French are an asset
  • Large focus and ability to use metrics to strengthen the voice of our clients
  • Benefits

    Why Aviso Wealth?

    At Aviso Wealth, you will find a dynamic and inclusive culture that rewards innovation and celebrates success.

    Here are a few things that set us apart :

  • Competitive compensation package that rewards and recognizes individual contributions
  • Excellent health, dental and insurance benefits to meet the diverse needs of our employees
  • Generous vacation time, fitness benefit, parental leave top-up options
  • Matching contributions to our retirement program
  • Commitment to the continuous improvement of our staff through learning & development and an education assistance program
  • Regular social events to foster teamwork
  • Equal Employment Opportunity

    Aviso Wealth welcomes and encourages applications from all qualified individuals including persons with disabilities. If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process.

    We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

    No recruiters or agencies, please.

    Company Overview :

    Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with over $130 billion in total assets under administration and management, and over 1,000 employees. We’re building a comprehensive, technology-enabled, client-centric wealth services ecosystem. Our clients include our partners, advisors, and investors. We’re a trusted partner for nearly all credit unions across Canada, in addition to a wide range of portfolio managers, investment dealers, insurance and trust companies, and introducing brokers. Our partners depend on Aviso for specific solutions that give them a competitive edge in a rapidly evolving, highly competitive industry. Our investment dealer and mutual fund dealer and our insurance services support thousands of investment advisors. Our asset manager, NEI Investments, specializes in investing responsibly. Our online brokerage, Qtrade Direct Investing, empowers self-directed investors, and our fully automated investing service, Qtrade Guided Portfolios, serves investors who prefer a hands-off approach. Aviso Correspondent Partners provides custodial and carrying broker services to a wide range of firms. We have offices in Toronto, Vancouver, Montreal, and Winnipeg. Aviso is backed by the collective strength of our owners : the credit union Centrals, Co-operators / CUMIS, and Desjardins. We’re proud to power businesses that empower investors .

    A career with Aviso means being part of a group of talented, energetic professionals who live their values every day, and belonging to an organization dedicated to your success and career development. If you’re looking for interesting and challenging work, at a company committed to its people, apply to join our team.

    Salary

    This position is posted with an expected salary range of $80,000 - $95,000 CAD annually. Individual compensation packages are based on various factors unique to each candidate and the requirements of the position.