Virtual assistant • dollard des ormeaux qc
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Job Description
What is the opportunity?
As an Assistant Branch Manager, youmotivateandcoacha high-performing teamofAdvisorsinadynamic, high-volume,and rewarding marketplace, whileestablishingand achieving teamsales objectives.You coach your team toincrease skillsandcapabilitiesto maximizesalesandreferralopportunities,enabledigital educationandusage, andpromoteproblem resolution at first point of contact. Sharing common goals, purpose, vision,and values with RBC partners, you build relationships and encourage collaboration across all roles.Further, you support the ongoing development of your team through consistent sales routines to ensurea high levelof employee capabilityandengagement.
What will you do?
Ensure high employee engagement through talent management,developmentandcareer planning
Deliver results through strong sales management routinesandcoaching ability
Partner with yourmanager to ensure operational effectiveness of the branch and maximize the performance of the team
Inspire,orchestrateandpioneer superior retailing excellence to deliver a memorable client experience
Coach your team on client advice and education, problemresolutionand prevention at first point of contact, and advocate for digital enablement and multichannel usage
Leveragepartners toestablishboth internal and external working relationships to support businessobjectives
Addresslocal community needs throughappropriate recruitmentand management practices
What do you need to succeed?
Must-have
Minimum of 2 years’ experience in a people management/coachingrole within the financial industry
Proven success in business growth,as well asestablishingcommunityandclient relationships
At least 2 years of licensed mutual fund sales experience within the last 3 years
Mutual Funds accreditation (IFIC or CSC)
Completion of an acceptable mutual fund branch management exam (BCO) offered by the CSI,orabilityto write the exam within 4 months of start date
Bilingualism (English and French)required, as you will regularly serve our clients with English and French-speaking needs.
Nice-to-have
Experience in both business and personal banking
Strong understanding ofsales management routines and ability to lead the team to action
Post-secondary diploma/degree, ideally in commerce,businessadministration,or related experience
Entrepreneurial mindset,with the ability to seek out and develop new business
What’sin it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program includingperformance basedbonuses, flexible benefits,andcompetitive compensation
Leaders who support your development through coaching and managing opportunities
A world-class training program in financial services
A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded
Address:
3100 BOUL LE CARREFOUR:LAVALCity:
LavalCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
PERSONAL & COMMERCIAL BANKINGJob Type:
RegularPay Type:
SalariedPosted Date:
2026-04-15Application Deadline:
2026-07-01Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent Community
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
