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Travel coordinator • thunder bay on
- Promoted
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Empire Lifeontario, Canada- Full-time
Underwriting Case Coordinator
Location : Hybrid - Kingston or York Mills
Empire Life is looking to hire an Underwriting Case Coordinator to join our Retail Operations team!
Why pursue this opportunity
Play an integral role - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.
Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers.
Hone your skills - this is an opportunity that allows for you to grow your technical and functional skills.
What you’ll be working on
- Ensures the efficient and effective management of all information necessary for the underwriting function
- Provides basic risk assessments and related support to Empire Life and the Retail New Business Operations Unit
- Act as primary contact for advisors for offers and other issue communication; escalate issues to underwriters as deemed appropriate
- Communicate information to reinsurers, clients, advisors and third parties regarding underwriting evidence and decisions
- Inputs data on internal administration systems
- Support the underwriting department by providing administrative services
- Receive ownership of applications prior to issue; prepare and distribute communication to advisors; update underwriting administration system accurately and efficiently ensuring coverage changes are entered in a timely manner and reflected accurately
- Investigate and work with multiple vendors and appropriate experts regarding fee approvals to determine solutions to ensure effective cost management of doctor reports, medical exams and lab tests
- Respond to inquiries and requests and provide solutions and recommendations to Retail Operations and Customer Service Representatives
- Act as a training / functional resource for team members
- Participate in a variety of projects (system changes and testing, vendor surveys, department and Corporate projects)
What we’re looking for you to have
Beyond the salary
For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes :
To learn more about working at Empire Life, visit
Get to know us
Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact .