Technology support specialist Jobs in Devon, AB

The future you want is within reach. Let's build it together.

At PCL Constructors Inc., part of the PCL Family of Companies (PCL), we don't just build projects -- we build opportunities, careers and communities. We are 100% employee-owned, every employee has a stake in our success, and that shared commitment drives how we work, grow and lead in the construction industry.

We're a team of builders who care deeply about what we create and who we build with. That includes you. We are not only shaping the future of construction, we are also committed to shaping the future of your career.

As a Business Systems Analyst for PCL Constructors Inc. in Nisku, Alberta (Industrial), you'll have the opportunity to lead the analysis, design, and successful delivery of technology solutions that support an industrial piping fabrication shop. This role works closely with shop supervision, planners, quality, materials, engineering, and IT partners to ensure systems effectively support fabrication, inspection, production tracking, and logistics workflows.

Why Choose PCL?

Choose a career with rewards that matter. PCL's total rewards are designed to support your growth, well-being and future success -- because when you succeed, we all do. Our offerings could include:

• Employee ownership opportunities that build long-term value
• Annual discretionary performance bonuses
• RRSP, TFSA, Pension Contribution Options
• Flexible medical, dental and vision benefits
• Prescription drug coverage and virtual care services
• Life, AD&D and disability insurance
• Paid parental leave and family care support
• Health and lifestyle spending account options
• Mental health and wellness support, including Employee Assistance Programs
• Career growth pathways, leadership development and mentorship programs
• Access to world-class training through PCL's College of Construction and professional development courses
• Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions

Here's how a Business Systems Analyst for PCL Constructors Inc. within Edmonton NAHQ contributes to our team:

This role is located in Nisku and is being offered as a 12 month contract position.

Responsibilities

• Lead the elicitation, analysis, and documentation of business and system requirements for industrial fabrication processes (e.g., piping fabrication, QA/QC, materials tracking, production reporting).
• Partner with fabrication shop leadership and subject matter experts to deeply understand current‑state operations, constraints, and improvement opportunities.
• Gathers, documents, designs, validates, and gains sign off on business system user requirements.
• Support and enhance systems used in fabrication environments, such as production tracking, weld tracking, inspection management, materials movement, and document control.
• Ensure technology solutions align with shop floor realities, safety requirements, quality standards, and productivity targets.
• Identify and assess impacts of system changes on fabrication workflows, resource planning, equipment usage, and reporting.
• Leads workshops and build consensus with stakeholders and subject matter experts across multiple business units, acting as a primary point of contact between operations, technology teams, and external vendors.
• Builds strong, trusted relationships with fabrication leadership and frontline personnel.
• Creates and maintains business requirements and design training documentation and materials.
• Interprets and communicates complex requirements clearly to both technical and non‑technical audiences.
• Strategically partners with the technical team to deliver robust and comprehensive solutions.
• Manages and leads training rollouts to fabrication shop management and frontline workers.
• Develop use case scenarios, user stories, and training material.
• Validates designs and builds consensus with subject matter experts.
• Creates and executes change management plans to drive acceptance, adoption, minimize resistance, and maximize engagement and efficiencies.
• Provides robust, customer centric support to all users.
• Tests the system configuration to identify issues and ensure configuration matches requirements.

Qualifications

• Minimum of 8 years of business analysis experience is required.
• Post-secondary education in information systems, information technology, business administration, commerce, computing science or a related field is required.
• Demonstrated experience supporting industrial operations, fabrication, construction, manufacturing, or field‑based environments.
• Experience supporting or integrating systems related to production, quality, materials, documents, or asset tracking.
• Comfortable working with high profile, aggressive project schedules.
• Able to develop creative solutions to meet customer needs for pipe fabrication processes and software.
• Knowledge and practical experience with software implementations, software development life cycle methodologies, business process re-engineering, and organizational change management.
• A positive attitude with a passion and commitment to project success.
• Ability to work effectively within a team environment.
• Excellent communication and facilitation skills, with the ability to engage shop floor personnel and senior leadership alike.
• Strong analytical and problem‑solving skills, with a practical, operations‑focused mindset.
• Ability to work independently while leading multiple initiatives in parallel.
• Comfortable working in active industrial environments and adapting to operational realities.

Your Work Has Purpose Here

PCL projects are where life happens, where communities connect, careers begin, and progress is made. Regardless of the type of project, we are building something bigger: a future that's inclusive, resilient and full of opportunity.

At PCL Constructors Inc., we are committed to creating a workplace where everyone belongs. We value the diverse experiences, identities and perspectives our employees bring. Employment decisions are based on merit, potential and the drive to make a difference, regardless of race, gender, age, ability or background.

We know everyone's needs are different, if you require accommodation during the application process, please contact careers@pcl.com and include the position and location of interest.

This recruitment process does not involve the use of artificial intelligence (AI) to screen, assess, or select applicants. All hiring decisions are made by human reviewers.

Company: PCL Constructors Inc.

Primary Location: Nisku, Alberta (Industrial)

Job Title: Business Systems Analyst

Requisition ID: 12388