Technical account manager Jobs in Pointe-Claire, QC

French Bilingual Account Manager

My Client is seeking and Bilingual Account Manager .

The account manager will establish outstanding relationships with existing customers and develop new customers. Become a trusted advisor by managing product performance and regularly communicating proactive solutions to maximize sales per square foot. This requires the sales representative to fully understand all product categories, product knowledge and merchandising strategies.

The sales representative is expected to visit the customers’ showrooms and meet with the key contacts on a regular basis. Travel is a significant part of this position, with showroom visits and trade shows requiring up to 50% of the time. Each sales representative is expected to grow and develop business by a minimum of 10% per year through additional floor spots with new and existing customers.

There is an administrative side to this position. While working in the head office, the sales representative will focus on customer service, maintaining communication with all customers in the territory. The sales representative will use the head office time to learn about new products, upcoming promotions and conduct product performance analysis, with the goal of making well-informed recommendations.

Primary duties and responsibilities for this position are outlined below :

1) Sales

Review monthly sales, category performance and product performance per account within the territory and prioritize recommendations for customers.

Based on the distribution strategy within the territory, continually present product and merchandising strategies to targeted, prospective customers.

Using administrative and organizational skills, maintain key information on each customer for accurate metrics.

Maintain a thorough understanding of competitors, products, and pricing.

2) Product

Become product experts with exceptional knowledge on frames, foam, leather, fabric, mechanisms, and manufacturing techniques.

Communicate feedback from customers on Product Development, keeping the internal teams aware of the marketplace.

3) Training and Product Information

Work closely with Product development and merchandising to gain a thorough understanding of all product introductions and discontinuations.

4) Marketing :

Encourage and assist customers to advertise the brand with internal support materials and external opportunities.

Work with the Marketing team to assist customers with their creative requirements.

Maintain the brand standards with customers in terms of the visual presentation and marketing support.

5) Communication

The expectation for all sales representatives is to maintain the very best internal and external communications.

Provide regular reporting to the sales management.

Collaborate with other sales representatives to ensure the best recommendations for customers.

6) Technological and Business Systems Management

The key business systems are :

Microsoft Office : Word, Excel, Power Point, Outlook, Power of BI

GPS Data Cubes

Price Lists

Qualifications and Experience :

Post-econdary Education with emphasis in Business and Sales or equivalent working experience

3 Years of progressive Sales Experience

Knowledge and / or experience of Furniture Sales an asset

Excellent interpersonal and communication and presentation skills

Will be required to travel in designated territory; a valid driver’s license is necessary.

Demonstrated experience in identifying and acting on new business opportunities within new markets

Proven background in building and maintaining solid relationship

Fluent in French and English

Why work for my client :

As they grow they recognize the importance of investing in their people, as well as the people who will bring us to the next level in the industry.

They are committed to fostering an inclusive environment where all employees and customers feel valued, respected, and supported.

They are dedicated to creating a workforce that reflects the diversity of the communities in which we live, and an environment where every employee has the opportunity to excel.

They offer plenty of benefits to the people who made us what we are today

Employee Family Assistance Program

Comprehensive benefits package, including life, health, dental, disability

Potential RRSP Match Program

Employee Purchase Program

Professional Development Opportunities

Free Parking

Candidates must be eligible to work in Canada

I would like to thank all the candidates in advance, due to the large volume applicants only the short-listed candidates will be contacted.

Please do stay connected on for future opportunities