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Speech pathologist Jobs in Waterloo, ON
Director Quality Assurance, Global Contact Centre
ManulifeWaterloo, OntarioPersonal Support Worker
Closing the Gap Healthcare GroupHalton, Ontario, CAAssistant School Manager(流利中 / 英文)
International Christian Academic Learning Centre (ICALC)Ontario, CADirector Quality Assurance, Global Contact Centre
Company 1 - The Manufacturers Life Insurance CompanyWaterloo, OntarioCustomer Success Associate, Technical Support (French bilingual)
Industrial Scientific CorporationRemote, Ontario, CanadaTechnical Expert- AI Data Security
Huawei Technologies Canada Co., Ltd.Waterloo, ON, CA- Promoted
Assistant Professor, Teaching Stream - Speech-Language Pathology
InsideHigherEdWaterloo, Ontario, CanadaPrincipal / Staff Engineer, ASR
Presto Automation Inc.ON, CASpeech and Language Therapist (ACC Specialist)
Archer ResourcingHalton- Promoted
Seeking Primary Care & Subspecialty Pediatricians
CanAm Physician Recruiting Inc.Ontario, CanadaSpeech Therapist, Home Health (SLP)
A-List Therapy GroupOntario, CAEnglish as a Second Language Instructor (Casual)
Jobs in EducationOntario, CanadaSpeech Language Pathologist - Waterloo, ON
Monarch HouseWaterloo, ON, CA- Promoted
IVR
AvanciersOntario, Canada, CanadaEnglish as a Second Language Instructor (Casual)
Niagara Catholic District School BoardOntario, CanadaSpeech Language Pathologist - SLP
Fusion Medical StaffingOntario, CAHome Health Speech Therapist (SLP) - Ontario
California Therapy ServicesOntario, CAMiddle School French Teacher (Grades 6 and 7) - Long-Term Occasional (LTO) Position
Peoples Christian AcademyOntario, CASpeech-Language Pathologist
York Region District School BoardOntario, CanadaTelevision Production Administrative Assistant
Lion's Mane MinistryOntario, CADirector Quality Assurance, Global Contact Centre
ManulifeWaterloo, Ontario- Full-time
Job Description
The Opportunity
As the Director of Quality Assurance for our Global Contact Centre, you will be responsible for strategizing, designing, and implementing a QA global program that is comparable in maturity to other digital organizations the size of Manulife and that is metrics-driven delivering value through standardization, automation, and continuous improvement. You will also lead the Process Design Analyst team and the Speech Analytics team.
- We are open to candidates in both US and Canadian locations that are able to report into a Manulife office on a Hybrid basis (3 days in office).
Responsibilities
What motivates you?
What we are looking for
What can we offer you?
Our commitment to you
LI-Hybrid
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.
Manulife is an Equal Opportunity Employer
At Manulife / JohnHancock, we embrace our diversity. We strive to attract,developandretaina workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin,colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers toprovideequal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent withapplicable laws and Manulife / John Hancock policies. To request a reasonable accommodation in the application process, contact
Salary & Benefits
The annual base salary for this role is listed below.
Primary Location
CAN, Ontario, Toronto, 200 Bloor Street East
Salary range is expected to be between
103,050.00 CAD - $185,490.00 CAD
If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education / training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption / surrogacy and wellness benefits, and employee / family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.