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- Salmon Arm, BC
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Social service Jobs in Salmon Arm, BC
- Promoted
Customer Service Representative
Regina Creation SolutionBritish Columbia, Canada, CanadaFood Service Supervisor
immigrate.bizSalmon Arm, BC, CA- Promoted
Field Service HVAC Technician
WORKFORCE - Staffing SolutionsGreater Vancouver Metropolitan Area, CanadaManager, Social Action
EightSix NetworkBCEnglish & Social Studies Teacher
York Region District School BoardBritish Columbia, CanadaSocial Worker, Counsellor - Invermere, BC
LifeWorksBC, CANfood service supervisor
Samurai SushiBC, CAfood service supervisor
McDonald's RestaurantSalmon Arm, BC, CASocial Worker, P1
Interior Health AuthoritySalmon Armsocial media coordinator
Gavin D. ManagementSalt Spring Island, BC, CASuperintendent - Social Performance
Newcrest MiningBritish Columbia, CanadaSocial Worker 1 Masters
Providence Health CareVacation relief for inpatient units at SPH and MSJVancouver, British Columbia, CA- Promoted
Field Service Technician
OSI Maritime SystemsGreater Vancouver, BC, CanadaFood Service Supervisor
A&W RestaurantsSalmon Arm, BC, CASocial Media Coordinator (Contract)
AutodeskBritish Columbia, CanadaSocial Worker, MHSU- Multiple Openings
Island HealthBritish Columbia, CA- Promoted
Customer Service - Work from Home
Spade RecruitingSalmon Arm, British ColumbiaCase Social Worker
Squamish NationNorth Vancouver, North Vancouver, BC, CAProgram Manager - Social Services - Port Alberni
WJS CanadaBritish Columbia, CASSN Case Aides for Social Welfare Board
ITREBBritish ColumbiaCustomer Service Representative
Regina Creation SolutionBritish Columbia, Canada, Canada- Full-time
- Part-time
Full job description
As a Customer Support Representative, you will be the primary point of contact for our customers, providing exceptional service and assistance. You will address inquiries, resolve issues, and ensure a positive customer experience.
Key Responsibilities :
Customer Interaction : Respond to customer inquiries via phone, email, and chat in a friendly and professional manner.
Issue Resolution : Diagnose and resolve customer issues effectively, ensuring timely follow-up and resolution.
Product Knowledge : Maintain an in-depth understanding of our products and services to provide accurate information and support.
Documentation : Record customer interactions and feedback in the customer relationship management (CRM) system.
Collaboration : Work closely with other departments (e.g., sales, technical support) to resolve complex issues and improve processes.
Feedback : Collect and report customer feedback to help improve products and services.
Training : Participate in training programs to enhance product knowledge and customer service skills.
Qualifications :
Experience : Previous experience in customer service or support is a plus.
Skills :
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Proficiency in using CRM software and other relevant tools.
Ability to work independently and as part of a team.
Attributes : Empathetic, patient, and able to manage stressful situations calmly.
Work Environment :
May work in an office setting or remotely, depending on company policies.
Flexible hours may be required to accommodate customer needs.
Job Types : Full-time, part time