About the Program
Complete SWB team member training including having a good understanding of relevant community outreach agencies that can provide quick / timely interventions;
See region-specific resource documents· Complete the confidentiality form as provided by the local SWB Chairman · Attend regular meetings with the local SSN team, SWB team· Collaborate with the SSN Lead / FRI staff to support crisis or urgent case tasks· As directed by the FRI Staff, the Case Aides will work with other regional Boards and Portfolios to ensure timely interventions are referred and tracked related to their mandate (e.
g. IVC, Economic Planning Board, Health Board etc.)· Ensure cases receiving ongoing support are updated within the One Jamat Case Management System (OJCMS) as soon as possible · Identify any issues and report these to the local SSN member and indirectly to the local SWB Chairman Crisis team members must maintain confidentiality of cases at all times
About the Role
The Aga Khan Social Welfare Board for Canada s mandate is to strengthen the Jamat’s ability to protect themselves from hardship and adversity.
There are three strategic pillars for the current term : Primary Prevention (protection); Secondary Prevention (mitigation).
And Tertiary Prevention (Coping).
About You
- People Management skills · Clear vulnerable sector check· Training will be provided through the iVolunteer platform (Training in Crisis Management Skills or Suicide Intervention Training, Mental Health First Aid is an asset but not required)· Experience supporting individuals in crisis or difficulty, but not required (training will be provided) · Active listening skills, strong communication skills, ability to empathize · Familiarity with use of computers, Outlook email, MS Teams etc.
- Effective problem solving and organizational skills Ability to manage and document case plans for individuals· Flexibility / Availability During the Day and After Hours
SSN Case Aides for Social Welfare Board
Complete SWB team member training including having a good understanding of relevant community outreach agencies that can provide quick/timely interventions; See region-specific resource documents· Complete the confidentiality form as provided by the local SWB Chairman · Attend regular meetings with ...
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