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Service desk analyst Jobs in Winnipeg, MB

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Service desk analyst • winnipeg mb

Last updated: 7 days ago

Help Desk Technician-1

eTeam IncWinnipeg, Manitoba, Canada
CA$19.00 hourly
Temporary
Quick Apply

Job Title: Help Desk Technician 1.Job Location: Winnipeg, Manitoba.Job Type: Contract, 6 Months contract.As a Technical Solutions Representative you will provide L1 support, answer help desk teleph... Show more

Senior Policy Analyst

Assembly of Manitoba Chiefs First Nations Family Advocate OfficeWinnipeg
Full-time +1

Under the direction of the Director of Children and Families, the Senior Policy Analyst will take a lead in overseeing policy development and research including planning and implementing policies a... Show more

Service Technician

Key Equipment ServicesWinnipeg, MB, CAN
CA$25.00 hourly
Full-time
Quick Apply

Service Technician - Commercial Kitchen Appliances.Key Equipment Services, a division of Heritage Food Service Group of Canada, is the largest service provider for the food service industry in west... Show more

Service Technician

AramarkWinnipeg, MB, CA
Full-time +1

Work-life balance opportunities.Career growth opportunities across Canada and beyond.Pension and long-term financial programs.OCS equipment that delivers coffee, beverages, and foodservice solution... Show more

Policy Analyst

College of Pharmacists of ManitobaWinnipeg, MB, CA
Full-time +1

College of Pharmacists of Manitoba.The College of Pharmacists of Manitoba (CPhM) is seeking a motivated individual to fill the position of Policy Analyst.The ideal candidate is highly analytical, d... Show more

Policy Analyst

Assembly of Manitoba Chiefs Grand Chiefs OfficeWinnipeg
Full-time

Reporting to the Chief of Staff, the Policy Analyst provides technical support in policy research, analyzing, and evaluating the efficacy of existing policies and programs and laying out the ground... Show more

Service Facilitator

St.AmantWinnipeg, Manitoba, Canada
Part-time

This is a maternity leave of absence term and may end with 2 weeks'/1 pay period notice, whichever is longer.Amant supports over 5,000 people in Manitoba with developmental disabilities, autism and... Show more

Service Desk Analyst

WBM TechnologiesWinnipeg, CA
Full-time

WBM is looking for a customer service professional to join our Service Desk team in the role of Service Desk Analyst.As a Service Desk Analyst, you provide level 1 technical support with a goal to ... Show more

Treasury and Insurance Analyst

The Boyd GroupWinnipeg, Manitoba
CA$55,000.00 yearly
Full-time

Spend the majority of time driving high-priority departmental initiatives while providing critical secondary support to the core Treasury and Insurance teams.Process Automation: Identify manual wor... Show more

Data Analyst

Sapsol Technologies IncWinnipeg, MB, CA
Full-time
Quick Apply

You will support a critical operational reporting and data initiative within a university environment.This role focuses on modernizing legacy reporting systems, improving data access, and enabling ... Show more

Underwriting Analyst

10102 HUB Intl Canada West ULC (Prairies)Winnipeg, MB
Full-time

Hi, we’re HUB – a network of doers with diverse stories and a shared goal to support our clients and communities.To do it, we believe in supporting each other, because great work happens when peopl... Show more

Service Dispatcher

Black & McDonald LimitedWinnipeg, Manitoba, Canada
Full-time

Black & McDonald is a leading integrated, multi-trade service provider offering full life‑cycle solutions for public and private sector clients across Canada and the United States.We are commit... Show more

Enterprise Service Desk Analyst

Randstad CanadaWinnipeg, Manitoba, CA
CA$28.21 hourly
Temporary
Quick Apply

We are seeking a highly motivated and experienced Service Desk Technician to join our IT Service Desk team.This role provides essential first-line technical support to our service department, troub... Show more

Hotel front desk clerk

Hampton Inn by Hilton Downtown WinnipegWinnipeg, MB, Canada
Permanent

Heures de travail: 24 to 32 hours per week.Secondary (high) school graduation certificate.Investigate complaints and claims.Register arriving guests and assign rooms.Process group arrivals and depa... Show more

Financial Analyst

Southern First Nations Network of CareWinnipeg
Full-time

Reporting to the Chief Financial Officer (CFO), the Financial Analyst (FA) is responsible to oversee and provide support to the mandated agencies of the First Nations of Southern Manitoba Child and... Show more

Senior Financial Analyst

CascadesWINNIPEG, MB, CA
Full-time

Bring your expertise to a people-first, dynamic environment where your ideas come to life and excellence shapes everything we do.Taking care of our people is in our nature - so you’ll enjoy:.A comp... Show more

Accounts Payable Analyst

NFI Group Inc.Winnipeg, MB, CA
Full-time
Quick Apply

New Flyer® (heavy-duty transit buses), MCI® (motor coaches), Alexander Dennis Limited (single and double-deck buses), Plaxton (motor coaches), ARBOC® (low-floor cutaway and medium-du... Show more

Service Manager

Spark PowerWinnipeg, Manitoba, Canada
Full-time

Spark Power, a trusted partner in energy in North America, is looking for a.The Service Manager is responsible for quoting and managing T&M/Quoted electrical service requests, scheduling resour... Show more

Senior Information Security Analyst

PayworksWinnipeg
Full-time +1

Doing business to business, person to person.Payworks is a leading workforce management solutions provider and multi-year winner of the Canada’s Best Managed Companies program.We are proudly Canadi... Show more

People also ask
Help Desk Technician-1

Help Desk Technician-1

eTeam IncWinnipeg, Manitoba, Canada
30+ days ago
Salary
CA$19.00 hourly
Job type
  • Temporary
  • Quick Apply
Job description

Pay Rate: $19 - $21/Hour CAD


Job Title: Help Desk Technician 1

Job Location: Winnipeg, Manitoba

Job Type: Contract, 6 Months contract

100% Remote role


Overview:


As a Technical Solutions Representative you will provide L1 support, answer help desk telephones and various methods of inquiries (Email, SST, Web, Chat, etc..) for multiple accounts and responds to all customer inquiries to ensure customer needs are met.

Responsibilities:

  • Assist customers in resolving all technical problems by providing troubleshooting guidance regarding software and hardware problems.
  • Resolve and/or refer more complex technical problems through a defined escalation process.
  • Follow up with customers to ensure that customer inquiries are resolved within the contracted or agreed upon time frame.
  • Log and track inquiries using a problem management database and maintains history records and related problem documentation.
  • Identify, evaluate, and prioritize customer problems and complaints to ensure that inquiries are resolved appropriately.

Must have:

  • High school diploma or G.E.D.
  • 1-2 years of technical or customer support experience.
  • Experience working with company products and operating systems.
  • Experience with solving computer-related problems.


Basic Qualifications:

  • High school diploma or G.E.D.
  • 1-2 years of technical or customer support experience.
  • Experience working with company products and operating systems.
  • Experience with solving computer-related problems.
  • Experience working with company escalation policy.
  • Will require availability to work either Day, Evening or Night shift, including weekends.


Knowledge and Skills:

  • Interpersonal skills to interact with customers and team members.
  • Strong communications skills
  • Organization skills to balance and prioritize work.
  • Good analytical and problem solving skills.
  • Leadership skills to mentor and provide guidance to less experienced personnel.
  • Ability to work individually as well as in a team environment, work environment and office environment.