Order Desk Manager
February 24, 2024
ORDER DESK MANAGER (Winnipeg, Manitoba)
Are you a customer-service focused individual with previous experience in an order desk role? As the Order Desk Manager, you will be responsible for sourcing supplies, dealing with customer complaints, tracking deliveries and updating order records.
If you’re a people person and looking to work with a leading Manitoba company, then we’d like to hear from you!
WHAT YOU WILL DO :
- Receiving and entering customer order requests and updating internal databases with order details (dates, vendors, and quantities, etc.) while leading a team
- Suggesting products when required
- Following up with customers regarding their orders; resolving any customer inquiries or concerns
- Researching and finding vendors and arrange for parts to be ordered
- Track orders and ensure timely delivery
- Other duties as necessary
MUST HAVES :
- 3-5 years’ experience in customer service dealing with repeat or high end clients
- Excellent English communication skills
- Strong computer skills Microsoft Word, Excel, Outlook
- Knowledge of AS400 a definite asset
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