Retention specialist Jobs in Burnaby, BC

Branch: Gas
Affiliation: Management & Exempt
Employment Status: Full-Time Regular
Expected Hiring Range: $81,300.00 to $95,600.00 Annually
Short-term Incentive Eligible: Yes
Workplace Flexibility: Yes
Posting End Date: Open until filled

Location: Surrey BC, Burnaby BC, or Kelowna BC

As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.3 million customers.

We're actively seeking new talent to join our mission of delivering a stronger energy future in B.C. As one of BC's Top Employers with a diverse team of over 2,800 employees, we are committed to a safe and inclusive culture where each of us can connect, belong, and grow. Join us, and together, let's shape a brighter future for B.C.

Position Overview

You’re an analytical thinker who knows how to interpret and leverage data insights to make improvements across the business. With a deep understanding of compliance legislation and regulations combined with your eye for detail, you know what it takes to ensure our programs and processes are aligned with our requirements.

Reporting to the Manager, Corporate Compliance, you’ll support the implementation and coordination of our Corporate Compliance Program. Your role as the Compliance Specialist is key to instilling high ethical standards throughout our Company.

In this role, you will:

• Support the Corporate Compliance Program with ongoing monitoring and analysis of requirements, processes, and procedures to ensure Company-wide compliance, while assisting with the implementation of recommendations on process improvements.
• Act as a subject matter expert for the Document Management System while maintaining the platform and its processes and ensuring the Company’s compliance with policies by using the system for policy reviews, updates, and reports.
• Assist in providing guidance to the business on developing and documenting compliance policies, procedures, and processes.
• Participate in monitoring and reporting on developments impacting the Company's ethics and compliance efforts to ensure we’re aware of and responsive to changing environments.
• Deliver presentations and training materials to provide ethics and compliance-related education across the Company. Analyze activities and trends to identify employee training and education needs.
• Assist with risk assessment initiatives to identify compliance risk areas and provide compliance-related support to the Internal Audit and Risk team as needed.

What it takes:

• A bachelor’s degree in business, finance, or a related field, and a minimum of three years of recent and related experience is required. An equivalent combination of education, training, and experience may be considered.
• Previous experience in a utility or regulated environment is preferred.
• Experienced in project management, compliance and regulatory document management, technical writing, and delivering presentations.
• Excellent communication skills and the ability to build strong relationships at all levels within the organization.
• Demonstrated ability to make decisions independently, supported by research and analysis of data.
• An understanding of relevant compliance legislation and regulations, and knowledge of identifying and developing internal risk controls.
• Proven ability to use discretion and sound judgment in handling confidential information with a high degree of professionalism, integrity, and objectivity.

In this role, you will have the option to participate in a flexible work program, enabling you to work from an approved flex location in British Columbia up to 85 days a year (equivalent to approximately two days a week), subject to business or operational needs.

Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive, and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.

To learn more about the recruitment process with FortisBC, please visit the You’re Applying. What now? page for additional information.

FortisBC acknowledges and respects Indigenous Peoples in Canada, on whose Traditional Territories we all live and work. FortisBC is committed to Reconciliation with Indigenous Peoples and is guided by our Statement of Indigenous Principles.

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