Resident assistant Jobs in Calgary, AB

Who We Are

For more than 130 years The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church each year we help more than 2 million people providing necessities such as food clothing and addition we support people experiencing unemployment addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission vision and values of hope service dignity and stewardship. As a faith- and values-based organization we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ meet human needs and be a transforming influence in the communities of our world.

Job Description :

Position Purpose Summary :

This position provides a welcoming safe and secure environment for women accessing The Salvation Army Womens Shelter and supports them in providing referrals to housing community programming andneeded resources. This position also provides supervision support coaching and guidance to Residential Support Workers to ensure they are able to complete all their job duties effectively.

ACCOUNTABILITIES :

1. Resident / Program Support :

Works alongside all Resident Support Workers volunteers and practicum studentsto ensure job duties are completed as needed.

Conducts resident intakes goal setting and follow ups.

Monitors the activities of residents and maintains availability of personal practicaland moral support; may include providing safe storage and recording of prescribedmedication.

Maintains strong communication both written and verbal for the benefit of theresident and program.

Ensures resident assessment admission and orientation are being completedcorrectly with dignity and respect for each person participating in the process.

Works collaboratively with agencies (e.g. PACT SOS HELP)

Resolves all issues that arise within the building with residents or staff.

Performs Resident Support Worker duties and other related tasks when needed

Provides training to new Resident Support Workers.

Provides resident advocacy as needed.

Audits resident files.

Provides input into Resident Support Worker annual performance evaluations.

Reviews policies procedures and program guidelines; provide suggestions for changes as needed.

Reviews information and resident forms to ensure correct information andrelevance.

Participates in annual program operation planning.

Reviews training manuals to ensure information is current.

Conducts monthly tool and medication cabinet audits.

May supervise day to day work of Resident Support Workers to ensure quality service delivery.

May complete resident room inspections and follow up as needed or directed.

May support other residential positions in job related duties.

2. Administrative :

Develops shift schedules for the Resident Support Workers.

Ensures scheduled vacation medical and / or sick days are covered.

Records accurate notes of day-to-day encounters.

Maintains log books and completes daily reports.

Answers program telephones and records / remits messages.

Completes appropriate paperwork such as incident reports vacation requestcommunication book etc. as required.

Audits resident files as per procedures and accreditation standards. Monitors the disposal of stored properties.

Attends staff meetings and Resident Support Team Leader meetings.

When necessary attends case conferences with Resident and management.

May attend external agencies sector meetings.

May conduct or assist with supervision meetings coaching and provide input intoperformance evaluations of reporting Support Service Worker and practicumstudents.

WORKING CONDITIONS :

This is a part time position at 24 hours per week. Weekly schedule is Friday Saturday and Sunday 3 : 30 pm to 12 : 00 am with a 30 minute unpaid meal break.

Works in a womens shelter.

May deals with aggressive people.

Potential of verbal and less likely physical attacks.

Work schedule affecting lifestyle

EDUCATION AND EXPERIENCE QUALIFICATIONS :

Education Qualifications and Certifications :

Completion of two (2) years of Community College in a related field (i.e. social work)

Police Information Check (PIC) with Vulnerable Sector Search

Current Standard First Aid certification with Level A or C CPR from an Alberta approved trainingprovider

Incumbents with a Social Work diploma or degree must be registered with the Alberta College ofSocial Workers

Class 5 Drivers License and satisfactory drivers abstract

Experience and Skilled Knowledge Requirements :

One year but less than three years prior related experience in frontline work in a social servicesetting life skills and experience in a related field.

Knowledge of Alberta traffic laws and safety.

Skills and Capabilities :

Understanding of and ability to work with people of diverse backgrounds and abilities that arevulnerable and find themselves homeless.

Effective customer service skills.

Computer skills including MS Outlook Word Excel and familiarity with databases.

Responsive to safely resolve crisis situations and respond nonjudgmentally to problematicbehaviours.

Attentive listening and observation of body language and able to monitor and read theenvironment.

Demonstrated trauma informed care non-violent crisis intervention and de-escalation skills;ability to diffuse difficult situations.

Strong verbal and written communication skills to convey information to residents andcommunity partners.

Attention to detail problem solving and analytical skills.

Strong sense of integrity and confidentiality with professional ethics and a balanced sense offairness and flexibility.

Able to pack and lift residents belongings and engage in recreational activities.

Compensation :

The target hiring range for this position is $24.00 to $30.00 with a maximum of $35.99.

Placement in the salary range will be based on factors such as market conditions internal equity and candidate experience skills and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email if you have a need for any accommodation and we will be pleased to discuss this with you.

Key Skills

Active Directory,Information Technology,End user,Deskstops,OS,Windows,Access Pionts,Asset Management,SCCM,VPN,Troubleshoot,Computer information system,hardware,Technical Support

Employment Type : Part-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 24 - 30