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Last updated: 1 day ago
Senior Technical Advisor & Trainer

Senior Technical Advisor & Trainer

Food Service Solutions CanadaMilton, Halton Region, CA
Full-time
At FSS, we prioritize exceeding customer expectations in every interaction.As the Senior Technical Service Advisor & Trainer, your role significantly impacts our business operations and overall cus...Show moreLast updated: 9 days ago
Senior Product Manager (GTM Strategy)

Senior Product Manager (GTM Strategy)

mParticleRemote, Ontario Canada
Remote
Full-time
The Successful candidate will : .Product GTM : Spearhead product launches with meticulously planned go-to-market strategies, ensuring seamless orchestration and measurable impact.Drive Product Adoptio...Show moreLast updated: 30+ days ago
Senior Software Developer

Senior Software Developer

SOTIMississauga, Canada – Meadowvale Office (HQ)
Full-time
SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. Job Title : Senior Software De...Show moreLast updated: 30+ days ago
Oracle OTM Developer / Designer

Oracle OTM Developer / Designer

Juventus ConsultingOntario
Full-time
This contract opportunity is for 5 months, the end client is in BC, with locations in Memphis, TN.Per Diem expenses range from 60 to 100 USD, depending on travel location.Some remote work is possib...Show moreLast updated: 30+ days ago
Fullstack Engineer - Ads Measurement Core

Fullstack Engineer - Ads Measurement Core

redditRemote, Ontario, Canada
Remote
Full-time
Reddit is a community of communities.It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote...Show moreLast updated: 30+ days ago
Senior Developer (Data)

Senior Developer (Data)

Farm Credit CanadaVarious FCC office s in Ontario may be considered
Full-time
Salary Range (plus eligible to receive a performance based incentive, applicable to position) : .Experienced data developer needed. Using your experience in Agile Scrum methodology and AWS data pipel...Show moreLast updated: 30+ days ago
iOS Developer Intern / Co-op (Remote)

iOS Developer Intern / Co-op (Remote)

TorontoJobsREMOTE, ON
Remote
Part-time +1
OS Developer Intern / Co-op (Remote).Guhuza is seeking an iOS Developer to join our remote team and contribute to the development of our iOS app. As an iOS Developer at Guhuza, you will play a cruci...Show moreLast updated: 30+ days ago
LPN Med Care Manager

LPN Med Care Manager

Sunrise Senior LivingBurlington, Ontario
Part-time
The LPN Medication Care Manager is responsible for providing the highest degree of quality care and services by administering medication and treatments in a safe organized manner.Responsibilities i...Show moreLast updated: 30+ days ago
Sr. SharePoint Developer

Sr. SharePoint Developer

Medavie Blue CrossON, CA
Full-time +1
What makes us a different kind of employer?.As a national health solutions partner, Medavie is committed to improving the wellbeing of Canadians — and in our digital-first culture, technology is ke...Show moreLast updated: 30+ days ago
Senior Full Stack Developer (Java, Angular)

Senior Full Stack Developer (Java, Angular)

0000050007 Royal Bank of CanadaMEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR : MISSISSAUGA
Full-time
The Senior Full Stack Developer, will work to develop new and extend existing applications in the RBC Insurance Digital portfolio. The primary focus of this role will be to work with the larger team...Show moreLast updated: 30+ days ago
Principal Software Engineer

Principal Software Engineer

ServiceTitanCanada Ontario
Remote
Full-time
We’re looking for someone to lead all technical aspects of an engineering team at ServiceTitan.You must have a strong background in responsive web application development, building distributed syst...Show moreLast updated: 30+ days ago
Assistant Store Manager - Full-Time

Assistant Store Manager - Full-Time

Tommy HilfigerHalton Hills, ON, CA
Full-time
Assistant Store Manager - Full-Time.The brand consists of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories. An Assistant Manager shares in the responsibility fo...Show moreLast updated: 30+ days ago
Maintenance and Calibration Technician III (Afternoon shift)

Maintenance and Calibration Technician III (Afternoon shift)

National ResilienceCAN - ON - Mississauga - Meadowpine Blvd
Full-time
A career at Resilience is more than just a job – it’s an opportunity to change the future.Resilience is a technology-focused biomanufacturing company that’s changing the way medicine is made.We’re ...Show moreLast updated: 30+ days ago
Product Operations Manager

Product Operations Manager

IndigoMilton, Ontario, CA
Full-time
Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen.We believe in real book...Show moreLast updated: 5 days ago
JPC -1461 - Senior Web Developer

JPC -1461 - Senior Web Developer

ITS GlobalOntario
Full-time
Our client is looking for a Senior Web Developer to join their team.Developing new user-facing features using React.Building reusable components and front-end libraries for future use.Translating d...Show moreLast updated: 30+ days ago
Remote TypeScript Engineer - AI Trainer

Remote TypeScript Engineer - AI Trainer

SuperAnnotateMilton, Ontario, CA
Remote
Full-time
As a TypeScript Engineer, you will work remotely on an hourly paid basis reviewing AI-generated TypeScript code snippets, design proposals, and technical explanations, as well as generating your ow...Show moreLast updated: 1 day ago
Product Operations Manager

Product Operations Manager

Indigo Books & MusicMilton, Ontario, Canada
Full-time
The Product Operations Manager is responsible for the profitable movement of goods throughout the course of the product life cycle. They lead a team to bring products from door to floor efficiently ...Show moreLast updated: 4 days ago
Assistant Store Manager - Full-Time

Assistant Store Manager - Full-Time

PVH Corp.Halton Hills, ON, CA
Full-time
TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the v...Show moreLast updated: 30+ days ago
Head of Marketing

Head of Marketing

The Zonal GroupMilton, Halton Region, CA
Full-time
Imagine what it would be like to work for the UK’s leading tech developer to the UK’s biggest and best pubs and restaurants? From EPoS to loyalty, CRM to table bookings, stock control, recipe manag...Show moreLast updated: 30+ days ago
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Senior Technical Advisor & Trainer

Senior Technical Advisor & Trainer

Food Service Solutions CanadaMilton, Halton Region, CA
9 days ago
Job type
  • Full-time
Job description

At FSS, we prioritize exceeding customer expectations in every interaction. As the Senior Technical Service Advisor & Trainer, your role significantly impacts our business operations and overall customer satisfaction. By providing support to Food Service Solutions Inc. (Canada and USA), you’ll play an integral part in our financial growth and sustainability.

You will be the go‑to expert for technical inquiries and escalations, as well as lead all technical training initiatives.

Your Area of Responsibility

  • Provide technical support to our service partner network, addressing equipment‑related questions and issues.
  • Oversee relationships with external service partners, ensuring effective collaboration and high‑quality service delivery.
  • Plan and conduct technical training sessions for service partners, enhancing their skills and knowledge.
  • Conduct on‑site tandem visits with service partners to enhance their performance and troubleshoot challenges.
  • Create comprehensive troubleshooting guides for all distributed brands.
  • Provide ongoing training and to enhance team skills and knowledge.
  • Maintain solid customer relationships by providing quick, courteous, and concise information delivered with a high degree of professionalism.
  • Supervise the warranty operations, ensuring timely processing of warranty claims, compliance with ASA agreements, and continuous process improvements.
  • Lead efforts to optimize quarantine inventory.
  • This position does require travel to customers and / or suppliers.
  • General administration in CRM and ERP applications.
  • Administer customer satisfaction surveys related to service performance, analyze feedback, and implement improvements.
  • Contributing to long‑term improvement of Parts & Service department.
  • Any other such duties as may be determined by your reporting Manager.
  • After‑hours technical support, when required.

Leadership & Strategic Responsibilities

  • Provide guidance and direction to team members involved in warranty
  • Foster a culture of accountability, continuous learning, and performance excellence across the service support function.
  • Collaborate with cross‑functional teams to align warranty practices with broader business goals and service standards.
  • Position Requirements

  • Has superior verbal and written communication skills
  • Strong planning and organizational skills, able to meet deadlines and handle multiple requests
  • Is committed to professional and client service excellence
  • Demonstrates exquisite people skills with a friendly customer‑oriented approach
  • Ability to recognize and react to changing work demands
  • Proven ability to thrive in a fast‑paced environment
  • Seniority level

    Mid‑Senior level

    Employment type

    Full‑time

    Job function

    Project Management and Information Technology

    Industries

    Food and Beverage Services

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