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Public relations Jobs in Sainte-Therese, QC

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Public relations • sainte therese qc

Last updated: 6 hours ago
  • Promoted
Customer Experience Specialist

Customer Experience Specialist

Linen ChestLaval, Canada
Full-time
Quick Apply
Join Our Team as a Customer Experience Specialist!.Are you passionate about creating exceptional customer experiences? Do you thrive in a fast-paced, collaborative environment where your skills in ...Show moreLast updated: 5 days ago
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  • New!
Collègue aux Ventes

Collègue aux Ventes

JYSK CanadaLaval, QC, ca
Part-time
Quick Apply
Vous recherchez quelque chose de plus qu'un simple emploi? Vous recherchez une communauté, un partenariat, une équipe et une opportunité d'apprendre et d'évoluer dans votre carrière?.En tant que l'...Show moreLast updated: 6 hours ago
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Personal Trainer Private Tutoring Jobs Laval

Personal Trainer Private Tutoring Jobs Laval

SuperprofLaval, Canada
CA$80.00 hourly
Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show moreLast updated: 30+ days ago
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Responsable de la paie CCQ (Laval)

Responsable de la paie CCQ (Laval)

Regulvar inc.Laval, Quebec, Canada
Permanent
Administration de la paie en Ontario et au Québec.Nous recherchons un(e) expert(e) en gestion de la paie pour piloter nos processus en Ontario et au Québec. Si vous êtes passionné(e) par l'exactitud...Show moreLast updated: 27 days ago
Électrotechnicien(ne) de traction (électronique industrielle) (31853)

Électrotechnicien(ne) de traction (électronique industrielle) (31853)

STMSainte-Thérèse, QC
CA$35.20–CA$41.31 hourly
Sous la supervision du contremaître vous : .Exécutez des travaux d'entretien, d'installation et de réparations électriques, tel que : . Postes districtPostes de redressementRéseaux de distribution à co...Show moreLast updated: 30+ days ago
Boucher •ère A13

Boucher •ère A13

Super CSaint-Eustache, QC, CA
Permanent
Titre du poste : Boucher •ère A13 .Numéro de la demande : 39503 .Lieu : 580 Bd Arthur-Sauvé, Saint-Eustache, QC J7R 5A8.Quarts de travail : Jour, soir et fin de semaine . Venez relever de nouveaux dé...Show moreLast updated: 30+ days ago
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Gérant adjoint

Gérant adjoint

Pantorama 1850Rosemère, QC, Canada
Full-time
Le / La gérant(e) adjoint(e) travaille en collaboration avec le / la gérant(e) du magasin.Il / Elle dirige et oriente l’équipe pour que la boutique atteigne les objectifs et les standards de vente demand...Show moreLast updated: 12 days ago
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Nanny Wanted - Seeking Caring Nanny In Laval, Quebec $25.00 Hourly Pay For Loving Childcare Support!

Nanny Wanted - Seeking Caring Nanny In Laval, Quebec $25.00 Hourly Pay For Loving Childcare Support!

CanadianNanny.caLaval, Quebec, Canada
CA$25.00 hourly
We are a loving family in Laval, Quebec, seeking a dedicated nanny to support us part-time with our newborn.If you have a passion for caring for infants and providing a nurturing environment, we wo...Show moreLast updated: 25 days ago
Gestionnaire de compte

Gestionnaire de compte

Randstad CanadaLaval, Québec, CA
CA$20.00 hourly
Permanent
Quick Apply
Message à tous les gestionnaires de comptes bilingues avec expérience B2B, votre nouveau défi vous attend !.Vous avez moins de 5 ans d'expérience en gestion de comptes clients et fournisseurs ?.Vou...Show moreLast updated: 21 days ago
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Chargé(e) projet industriel (AF)

Chargé(e) projet industriel (AF)

Totem recruteur de talentLaval, Quebec, Canada
Permanent
Lieu : LavalSalaire : selon expérienceStatut : PermanentHoraire : jour - lundi au vendrediNotre client, un acteur important dans la fabrication et la conception de composants optiques et moules de ...Show moreLast updated: 30+ days ago
Commis cour

Commis cour

Groupe BMRBlainville, QC, ca
Tu cherches à faire une vraie différence auprès d’humains passionnés de construction et de rénovation ? L’idée de partager tes connaissances, bâtir des compétences solides et participer à des proje...Show moreLast updated: 12 days ago
Coordinator, Translation Services

Coordinator, Translation Services

Recrute ActionLaval, Qc
CA$49,000.00–CA$70,000.00 yearly
Coordinator, Translation Services.This key role, within a law firm, involves managing translation projects that require a high level of precision, both in terms of detail and deadlines.Working clos...Show moreLast updated: 29 days ago
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Répartiteur, DDC

Répartiteur, DDC

RONA inc.Boisbriand, Quebec, Canada
Permanent
At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities...Show moreLast updated: 30+ days ago
Préposé(e) aux bénéficiaires

Préposé(e) aux bénéficiaires

Résidence l'ÉtincelleSainte-Thérèse, Québec, Canada
Notre résidence l’Étincelle, située à Sainte-Thérèse, vous propose un milieu de vie chaleureux et animé pour nos aînées autonomes et semi-autonomes. Nous avons plus de 125 résidents, une équipe de t...Show moreLast updated: 30+ days ago
Window & Door Assembler

Window & Door Assembler

Bomon Marine EquipmentLaval, Québec, Canada
CA$19.00–CA$26.00 hourly
Full-time
Quick Apply
No degree, certificate or diploma.Relocation costs not covered by employer.Assemble prefabricated parts and sections of fiberglass, metal or other materials to form boats.Affix seal or tags to appr...Show moreLast updated: 30+ days ago
Ingénieur(e) de mise en route

Ingénieur(e) de mise en route

MabarexLaval, Quebec
Quick Apply
Ingénieur(e) de mise en route.Une entreprise québécoise en croissance;.Une équipe passionnée qui conçoit, réalise et opère des filière...Show moreLast updated: 30+ days ago
Manutentionnaire

Manutentionnaire

Groupe RobertLaval, Canada
CA$21.67 hourly
Quick Apply
VOTRE TALENT NOUS MÈNERA À DESTINATION!.Détails du poste de manutentionnaire multi-tâches : .Accessible en transport en commun. .Horaire : lundi au vendredi 6h00 à 14h00.Avantages du poste de manutenti...Show moreLast updated: 30+ days ago
Customer Experience Specialist

Customer Experience Specialist

Linen ChestLaval, Canada
5 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Company Description

Join Our Team as a Customer Experience Specialist!

Are you passionate about creating exceptional customer experiences? Do you thrive in a fast-paced, collaborative environment where your skills in technology, communication, and problem-solving make a real impact? If so, we want you on our team!

As a Customer Experience Specialist , you’ll play a pivotal role in shaping how our customers interact with our brand across digital platforms. From optimizing chatbot operations to managing social media responses, you’ll ensure every touchpoint reflects our commitment to excellence in the retail e-commerce space. This is your chance to make a difference and grow your career in a dynamic and innovative company.

Job Description

What You’ll Do :

1. Chatbot Wizardry :

  • Keep our chatbot engaging, accurate, and always ready to help by updating workflows and expanding functionality.
  • Monitor performance metrics and implement improvements based on customer insights.
  • Collaborate with internal teams to align chatbot features with business goals.

2. Customer Service Platform Champion :

  • Manage and optimize our customer service platform (e.g., Dixa, Zendesk) for seamless support.
  • Troubleshoot technical issues and enhance the platform’s usability for the team.
  • Be the go-to resource for customer service team members needing platform support.
  • 3. Social Media & Online Reputation Guru :

  • Engage with customers on social media platforms by responding to inquiries and comments promptly and professionally.
  • Address feedback on review sites like Google, Yelp, and Trustpilot
  • Escalate complex issues to the appropriate teams and ensure resolutions are achieved.
  • 4. Content Creator Extraordinaire :

  • Develop and maintain knowledge base articles, chatbot scripts, FAQs, and response templates that align with our brand’s tone.
  • Keep all content updated to reflect current policies, offerings, and trends.
  • 5. Data-Driven Innovator :

  • Track key performance metrics for digital platforms and analyze data to identify improvement opportunities.
  • Provide actionable insights to enhance efficiency, response times, and customer satisfaction.
  • 6. Collaborative Team Player :

  • Partner with customer service, marketing, and e-commerce teams to ensure digital interactions support broader business goals.
  • Act as the voice of the customer, sharing feedback to drive service improvements.
  • Qualifications

    What We’re Looking For :

    Education :

  • Bachelor’s degree in Marketing, Communications, Business, or a related field (or equivalent experience).
  • Experience :

  • 2-4 years in customer service, digital communication, or e-commerce support roles.
  • Hands-on experience with customer service platforms and chatbot tools like Dixa, Zendesk or LiveChat.
  • Skills :

  • Strong written communication with impeccable attention to detail in both English and French.
  • Familiarity with social media management tools like Hootsuite or Sprinklr.
  • Analytical mindset with the ability to interpret data and recommend solutions.
  • Key Attributes :

  • Customer-focused, proactive, and always ready to solve problems.
  • Resourceful, adaptable and eager to embrace new tools and technologies autonomously.
  • Collaborative spirit with a drive to work across teams and achieve shared goals.
  • Additional Information

    Why Join Us?

  • Be part of a team that values innovation, collaboration, and exceptional customer experiences.
  • Opportunity to grow your career in a supportive and dynamic environment.
  • Play a key role in shaping how customers interact with a leading brand in the e-commerce space.
  • If you’re ready to make a real impact and take your career to the next level, apply today to become our Customer Experience Specialist . Let’s create amazing customer experiences together