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Customer Service - Bank
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Charles Schwab CorporationSK, Canada- Full-time
Your Opportunity
START DATE : July 7, 2025
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
As a Client Banking Services Professional, you are at the forefront of the client experience, delivering outstanding customer service to our Charles Schwab Bank clients calling for assistance. You will field 40-60 inbound calls every day, providing subject matter expertise on the following banking products and services : deposit accounts, online account management and bill pay, money movement, mobile banking, and debit cards. This is a phone-based role requiring the use of multiple computer applications and dual monitors.
What you have
- Required Qualifications
Minimum of 1 year of work experience, which may include volunteer experience, internships, or other roles in an office environment.
Active listening skills along with the ability to engage in open-ended dialogue to gain a thorough understanding of the client’s financial needs.
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