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Customer Experience Associate - Future Opportunities
TDGravenhurst, Muskoka District, CanadaResident & Family Experience Coordinator
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ScotiabankGravenhurst, Muskoka District, Canada- Leamington, ON (from $ 34,613 to $ 175,500 year)
- Terrebonne, QC (from $ 47,072 to $ 159,693 year)
- Mission, BC (from $ 39,000 to $ 118,560 year)
- Amherstburg, ON (from $ 87,750 to $ 117,000 year)
- Val-des-Monts, QC (from $ 57,506 to $ 116,990 year)
- Owen Sound, ON (from $ 45,000 to $ 114,402 year)
- Sault Ste. Marie, ON (from $ 46,800 to $ 109,431 year)
- Parry Sound, ON (from $ 45,000 to $ 106,746 year)
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Customer Experience Associate - Future Opportunities
TDGravenhurst, Muskoka District, Canada- Full-time
Customer Experience Associate - Future Opportunities
Join to apply for the Customer Experience Associate - Future Opportunities role at TD .
This position offers a salary range of $22.00 - $27.21 CAD .
Job Overview
At TD Canada Trust, we are the frontline of TD Bank, dedicated to building deep and long-lasting relationships with our customers. We perform a broad range of customer service transactions and provide information and advice on services, products, and solutions to both existing and prospective customers. Our goal is to understand customer needs, promote suitable products and services, and ensure a positive customer experience.
Location and Schedule
Location : Gravenhurst, Ontario, Canada
Schedule : 15 hours / week
Key Responsibilities
- Process financial transactions such as deposits, withdrawals, and bill payments following standard procedures and regulations.
- Identify customer needs and recommend tailored solutions, maintaining discretion in confidential matters.
- Address and resolve customer concerns, escalating issues as necessary.
- Achieve sales and service goals by promoting banking solutions and completing transactions accurately and promptly.
- Engage with customers personally to advise on banking solutions and processes.
- Contribute to a positive, diverse, and equitable work environment by promoting teamwork and participating in personal development.
- Support team activities, stay dedicated, and keep colleagues informed about routine activities.
- Deliver quality customer experiences and suggest operational improvements to enhance efficiency.
Qualifications
About TD
TD is a global leader in financial services, serving over 27 million customers daily across Canada, the US, and worldwide. We are committed to providing legendary customer experiences and fostering a culture of innovation, growth, and development for our employees.
Compensation and Benefits
Our comprehensive compensation package includes base salary, variable pay, health and wellness benefits, retirement plans, paid time off, banking benefits, discounts, career development programs, and recognition initiatives.
Additional Information
We support our colleagues' success through ongoing training, mentorship, and career advancement opportunities. We also provide onboarding and training sessions to ensure your success in the role.
We welcome candidates to ask questions about compensation and encourage open discussions during the hiring process. Accessibility accommodations are available upon request to ensure an inclusive interview experience.
We look forward to hearing from you!
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