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Appointment Management : Schedule and reschedule patient appointments, ensuring accurate records and timely service.
Patient Records Management : Maintain and update patient records with a focus on accuracy and confidentiality.
Patient Intake Assistance : Collect and update personal and medical information to ensure seamless patient care.
Coordination with Medical Staff : Work closely with medical professionals to ensure smooth patient flow and communication.
Insurance and Billing Support : Process insurance claims, handle billing, and support other administrative tasks related to patient care.
Patient Communication : Answer patient inquiries, providing detailed information regarding procedures, appointments, and office policies.
Office Organization : Ensure the office is organized, manage office supplies, and support the overall clinic environment.
Requirements
Able to communicate verbally in French and English
Proven experience in a medical office or administrative role.
Excellent organizational, communication, and multitasking skills.
Ability to thrive in a fast-paced and dynamic work environment.
Strong attention to detail and a commitment to maintaining patient confidentiality.
Proficiency with medical software and office tools is an asset.
Energetic, self-motivated, and a team player who takes initiative in all aspects of the role.
If you are passionate about making a difference in patient care and enjoy working in a collaborative environment, we encourage you to apply and become part of our dedicated team.