Leasing manager Jobs in North York, ON

Leasing Administrator - Toronto

Are you a customer-focused professional with a passion for real estate and a knack for closing deals? We’re looking for a dynamic and detail-oriented Property Leasing Administrator to support leasing operations and deliver an exceptional rental experience to prospective and current residents.

In this role, you’ll combine your sales savvy with top-tier customer service skills to guide applicants through the leasing process—from first inquiry to signed agreement. You’ll respond to inquiries, schedule and conduct property showings, process applications, and support lease administration. Your ability to build rapport, follow up effectively, and communicate clearly will be key to turning interest into occupancy.

If you’re organized, personable, and motivated by hitting targets and providing great service, this is your chance!

Advantages

What’s in it for YOU!

• Downtown Toronto location
• 3 month contract
• Hours are Tuesday & Saturday OR Saturday & Sunday 11 : 00 am-7 : 00 pm
• Half hour paid lunch
• Welcoming team and ready to help out
• 4% vacation pay and optional benefits

Responsibilities

Sales :

Provide detailed information about vacant suites to prospective residents.

Manage the flow and responses from email sales leads to completion of lease for all properties in assigned portfolio and assist with any future CRM lead programs

Respond to rental inquiries in person, by phone and e-mail in a timely, pleasant and informative way.

Schedule appointments with prospective residents, build a relationship and show vacant suites.

Complete guest cards and daily traffic report. Provide a weekly summary to leasing and marketing departments.

Promote resident retention by communicating effectively with existing residents and ensure, in close cooperation within the Property Management team, that resident issues are dealt with.

Provide feedback and recommendations on rental rates, promotions and overall market conditions with a view to maximizing revenue at the property

Work closely with Marketing Team to update advertising and media channels, promotional programs and signage for the property

Administration :

Encourage and promote online leasing process for applications including deposits, pre-authorized payment and resident portal registrations

Maintain the customer database and ensure that all leads are responded to, and all traffic documented appropriately

Provide prospective residents with the rental application form or, with the online instructions to complete the rental application.

Schedule Tenancy Agreement signing appointment with resident(s) and have Tenancy Agreement signed by all relevant parties.

Notify applicants of the status of their application within two business days of completion.

Return all monies to ‘declined’ applicants as per company policy.

Manage leasing metrics on traffic conversion from lead to lease to assist in decision making

Manage initial tenant insurance administration to obtain target registrations on move-in

Ensure effective and precise filing of all relevant documents.

Ensure effective communication with Residential Property Manager and the Marketing and Leasing Teams.

Building Maintenance :

Inspect all vacant units on a weekly basis.

Communicate and work with Property Management to ensure suites are delivered on time and as promised

Ensure that units are clean and well-maintained; coordinate with Property Manager if units fail to meet acceptable standards of cleanliness. In addition, some minor cleaning by the Leasing Specialist to “spruce up” individual units may be necessary prior to showings.

Coordinate and ensure correct move-in procedures with Site Administrator.

Other duties as required.

Qualifications

Qualifications : Education

Experience

Required : Two years customer-service / sales experience in a fast-paced environment.

Preferred : Residential property management experience.

Preferred : Yardi Voyageur and Property Vista experience.

Skills and abilities

Actively supports our values of : Honesty, Integrity, Respect, Trust

Utilizing effective leasing / sales strategies

Strong customer service orientation.

Intermediate understanding of MS Office.

Excellent presentation and communication skills.

Team player, works well with others.

Strong administrative and organizational skills.

Good multi-tasking and time management skills.

Portray professional image.

High stress tolerance.

Ability to understand and speak a second language, an asset.

Skills and abilities

Summary

If you meet the above-listed criteria, register for a Randstad account online if you have not yet registered, and please apply directly online. We appreciate all applicants and those interested in this opportunity, however only those with relevant experience will be considered.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.