Everest Clinical Research (“Everest”) is a full-service contract research organization (CRO) providing a broad range of expertise-based clinical research services to worldwide pharmaceutical, biotechnology, and medical device industries. We serve some of the best-known companies and work with many of the most advanced drugs, biologics, and medical devices in development today.Everest has been an independent CRO since 2004 with a strong foundation as a statistical and data management center of excellence. Building on this foundation, Everest has successfully developed and established itself as a full-service CRO. Everest’s headquarters are located in Markham (Greater Toronto Area), Ontario, Canada with additional sites in Bridgewater (Greater New York City Area), New Jersey, USA, Shanghai (Pudong Zhangjiang New District), China and Taipei, Taiwan.Everest is known in the industry for its high quality deliverables, superior customer service, and flexibility in meeting clients’ needs. A dynamic organization with an entrepreneurial origin, Everest continues to experience exceptional growth and great success.Quality is our backbone, customer-focus is our tradition, flexibility is our strength…that’s us…that’s Everest.To drive continued success in this exciting clinical research field, we are seeking committed, skilled, and customer-focused individuals to join our winning team as a Contracts and Proposals Manager for our Toronto / Markham, Ontario, Canada on-site location, or remotely from a home-based office anywhere in Canada in accordance with our Work from Home policy.

Contracts and Proposals Manager :

The Contracts and Proposals Manager owns the end-to-end intake and delivery of project / opportunity proposals, enabling responsive and customer focused solutions, driving cross functional collaboration, input and review, and ensuring organizational goals and strategies are reflected. This role interacts closely with both external customers and internal stakeholders to analyze clinical research protocols and opportunity and client requirements and then to drive and develop on-time, high quality, functionally and technically sound proposals comprising of project / opportunity budgets, written proposals, responses to Request for Information questionnaires, and ongoing iterations of budgets and contracts through to contract finalization.

The Contracts and Proposals Manager acts as a central bid leader to plan, notify, coordinate and follow up with internal Everest solutions teams and external parties such as clients and third-party vendors to provide customized and proposal specific budgets, responses, and delivery strategies as input to the proposal development process. This role also supports the coordination and execution of bid defense meetings, project contracting, transition of key information to project delivery teams (project handover), and may also support development of change orders to existing won opportunities in support of the Project Management department. This role will also support capability building for the proposals / contracts and business development function at Everest, support operational metrics reporting, and maintenance of centralized pipeline / opportunity and contracts tracking software and related processes.

Key Accountabilities :

• Plans, organizes and implements the proposal delivery process from Request For Information (RFI) and Request for Proposal (RFP) or general request receipt through proposal delivery and handover to the project delivery team.
• Proposals may support biometrics-only services (e.g., clinical data management, biostatistics and programming) and full-service opportunities spanning Phases I-IV that involve all services required to execute on a clinical study, including clinical project management and clinical operations, IWRS / IRT, ePRO / eDiary, pharmacovigilance, PK / PD analysis, Data Safety Monitoring Committee (DMC) or Data Safety Monitoring Board (DSMB), medical writing, regulatory submissions and other study-specific services.
• Interfaces with internal (Everest) and external (prospective and existing clients) stakeholders to facilitate completion of strategic, effective, and high quality proposals and bid defense activities to optimize alignment and continue Everest’s tradition of achieving high project win rates.
• Receives and analyzes RFIs and RFPs received to ensure appropriate Everest senior leadership, project management, and functional delivery leaders are engaged in the proposal delivery process.

Plans the key proposal delivery timelines against the requested proposal delivery milestones from the RFP or Sponsor, taking into account internal and third party solutioning, quoting and quality review activities. Ensures key external deadlines (e.g., submission of questions, proposal submission, bid defense, etc.) are proactively managed or negotiated for on-time delivery.

Participates in weekly proposal pipeline work planning and prioritization meetings.

Contributes to Proposal and RFI text libraries to provide text for future use and adaptation.

Qualifications and Experience :