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It support Jobs in Nelson, BC

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It support • nelson bc

Last updated: 2 days ago
Customer Support Analyst

Customer Support Analyst

N. Harris Computer Corporation - CADBritish Columbia, Canada
CA$40,000.00–CA$50,000.00 yearly
Remote
Full-time
The Support Analyst provides application support to customers involving answering complex questions, contributing to a knowledge base, and serving as a support liaison between the company and the c...Show moreLast updated: 30+ days ago
IT Manager

IT Manager

Swim RecruitingVancouver Island, British Columbia, Canada
CA$95,000.00–CA$110,000.00 yearly
Full-time
IT Manager | Hospitality & Tourism | Vancouver Island.Hands-on IT leadership role with a well-established organization in the hospitality and tourism industry. Full-time, on-site role based on V...Show moreLast updated: 23 days ago
INVENTORY – IT Analyst

INVENTORY – IT Analyst

Treasury Board of Canada SecretariatNelson, British Columbia
CA$83,961.00–CA$102,763.00 yearly
RCM-EA-P-E-VAR-INV-IMTB-128301 Royal Canadian Mounted Police - Information Management Technology Branch - Computer Services. Chilliwack (British Columbia), Cranbrook (British Columbia), Dawson Creek...Show moreLast updated: 30+ days ago
Procurement Manager (IT)(Bilingual)

Procurement Manager (IT)(Bilingual)

Farm Credit CanadaVarious FCC office s in British Columbia may be considered
CA$90,710.00–CA$122,726.00 yearly
Full-time
Salary Range (plus eligible to receive a performance based incentive, applicable to position) : .Experienced and highly organized Procurement Manager needed. Oversee the sourcing and procurement of t...Show moreLast updated: 3 days ago
Administrative Support Worker

Administrative Support Worker

Island HealthDuncan Norcross & Drinkwater Road Duncan, BC, CA
CA$25.54–CA$27.22 hourly
Temporary
Education, Training And Experience.Secretarial or Office Administration Certificate, Medical Terminology, and One (1) year's recent related experience. or an equivalent combination of education, tr...Show moreLast updated: 25 days ago
home support worker

home support worker

STRESS FREE HOME HEALTHBC, CA
CA$22.00–CA$26.00 hourly
Full-time +1
Durée de l'emploi : Occasionnel.Heures de travail : 20 to 80 hours bi-weekly.Other trades certificate or diploma.Work in employer's / client's home. Administer bedside and personal care.Assist clients w...Show moreLast updated: 30+ days ago
systems support representative

systems support representative

EightSix NetworkBC
Full-time +1
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Report on the performance of computer systems and networks. Respond to users experiencing difficulti...Show moreLast updated: 10 days ago
Clerical / Administrative Support

Clerical / Administrative Support

CanMar RecruitmentVictoria Central British Columbia Provincial Government, British Columbia, Canada
CA$31.00 hourly
Healthcare, Health Tech, Government, Municipalities, Non-Profits, Legal, Public Accounting, Food and more.We are proactively building a data bank for opportunities in these fields.By applying, you ...Show moreLast updated: 30+ days ago
Field Support Representative : Spectroscopy

Field Support Representative : Spectroscopy

AgilentBritish Columbia, Canada
Remote
Full-time
Responsible for supporting customers through on-site activities such as installation, implementation, maintenance and repair of company and multi-vendor systems solutions which may include hardware...Show moreLast updated: 20 days ago
Community Liaison Officer (Northern Bc)

Community Liaison Officer (Northern Bc)

DraxStikine Region, Canada, CA
CA$53,000.00–CA$72,900.00 yearly
Full-time
Community Liaison OfficerPermanent, Full TimeSalary Range : $53,000 - $72,900 annuallyLocation : Northern BC (Hybrid) As the Community Liaison Officer, you'll support a critical part of the Commu...Show moreLast updated: 3 days ago
  • Promoted
Community Support Worker

Community Support Worker

Pacific Coast Community ResourcesNelson, BC, Canada
CA$29.76 hourly
Full-time
As our Community Support Worker, you will work as part of a vibrant team to provide care and support to people living in staffed homes within their community. You’ll encourage and empower the ...Show moreLast updated: 4 days ago
Administrative Support Manager

Administrative Support Manager

The Great Commission FoundationBritish Columbia, CA
CA$50.00–CA$55.00 hourly
Permanent
Position DescriptionJob Title : Administrative Support ManagerLocation : Abbotsford, BC or St.Catharines, ONReports to : Director of SupportSalary : $50, - $55,Position : F / T Permanent – 40 hrs / weekAbou...Show moreLast updated: 30+ days ago
  • Promoted
Executive Director, Office of the Chief Nursing & Allied Health Officer

Executive Director, Office of the Chief Nursing & Allied Health Officer

First Nations Health AuthorityBC, Canada
CA$190,817.00 yearly
Full-time +1
Press Control+M to start dragging object.Executive Director, Office of the Chief Nursing & Allied Health Officer.The Pay Range is the minimum and maximum annual base salary based on full time equiv...Show moreLast updated: 9 days ago
Indigenous Education Support

Indigenous Education Support

York Region District School BoardBritish Columbia, Canada
CA$128,579.00 yearly
Indigenous Education Support Quesnel School District The Quesnel School District is currently seeking applications for casual Indigenous Education Support Staff. Successful applicants would become m...Show moreLast updated: 30+ days ago
Testing Support Engineer / Technician

Testing Support Engineer / Technician

Accord Technologies Inc.BC, Canada
Full-time +2
Quick Apply
Testing Support Engineer / Technician Location : La Pocati re, Quebec, Canada Duration : 12+ months Shift : Day and / or Night shifts (Monday to Friday + occasional...Show moreLast updated: 2 days ago
IT & AV Support - on site - Vancouver, BC

IT & AV Support - on site - Vancouver, BC

1102 CSC CanadaANY CITY,BC,CAN
CA$30.00 hourly
Full-time
Minimum 2+ years proven experience supporting advanced AV technologies along with AV infrastructure, livestream, recording, and broadcasting solutions. Minimum 2+ years proven experience providing I...Show moreLast updated: 30+ days ago
  • Promoted
IT Systems and Networking Analyst

IT Systems and Networking Analyst

EVONABritish Columbia, Canada
Full-time
IT Systems and Networking Analyst (Maple Ridge, BC, Canada).A dynamic IT department is seeking a skilled.IT Systems and Networking Analyst. This role is critical as the organization navigates throug...Show moreLast updated: 4 days ago
Customer Support Analyst

Customer Support Analyst

N. Harris Computer Corporation - CADBritish Columbia, Canada
30+ days ago
Salary
CA$40,000.00–CA$50,000.00 yearly
Job type
  • Full-time
  • Remote
Job description

Customer Support Analyst

CityView - Remote

The Support Analyst provides application support to customers involving answering complex questions, contributing to a knowledge base, and serving as a support liaison between the company and the customer support.

The starting base salary for this role is budgeted between $40,000-50,000 / year based on experience.

Responsibilities :

  • Handles the escalated support calls or tickets; may work directly with customers to provide services and help resolve computing problems.
  • Manages bug fixes and software enhancements.
  • Uses discretion to effect timely solution of problems in order to ensure customer satisfaction, eliminate downtime and prevent cost overruns.
  • Recognizes issue with code, but escalates to development.
  • Provides technical leadership and training for lower level support specialists.
  • Receives requests for computer technical assistance and problem resolution from company employees.
  • Collects detailed information to categorize request in order to determine method of resolution, and create processes and guides.
  • Exercises sound professional judgment in analysis of problem in order to : (1) attempt hardware / software solution by phone, or (2) decide proper level of maintenance required to solve problem.
  • Directs the activities of lower level technical support analysts to contribute to the overall performance of the help desk operation including internal training and mentoring.
  • Other duties as assigned.

Qualifications :

  • At least three years of prior support experience
  • Proficiency with Microsoft Office products
  • Ability to handle customer inquiries, requests, and complaints in an efficient, effective, and professional manner
  • Excellent troubleshooting and analytical problem-solving skills
  • Excellent oral and written communication skills
  • Highly developed organizational skills and time management ability
  • Ability to work independently on assigned projects, as well as in a team atmosphere
  • Highly motivated, flexible, adaptable nature
  • Able to deal with different personality styles
  • Ability to learn quickly in a fast-paced, challenging, and ever-changing environment
  • Excellent computer skills, knowledge of computer hardware and commonly used office software such as Microsoft Office Suite
  • Prior bookkeeping or accounting experience is a plus
  • Patient, enthusiastic, customer focused attitude.
  • Ability to multitask