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It support analyst Jobs in Markham, ON

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Last updated: 1 hour ago

IT - Geek Street Technical Support 1

TekWissen LLCMarkham, ON, Canada
Temporary
Quick Apply

Aptos, sans-serif; font-size: 12pt;">Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-w...Show more

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Engineering Analyst

Johnson Service GroupNorth York, ON
Full-time

Travel done mainly within Ontario and in the summer time.Drivers abstract is needed upon offer.Our client is seeking an Engineering Analyst to support.Enhanced Distribution Integrity Management Pro...Show more

Technical Support Analyst

Computer TalkMarkham, Ontario
Full-time

ComputerTalk is growing at a rapid rate and we are looking for exceptional talent to add to our team.The environment is dynamic, challenging, exciting, and rewarding.We attribute our success to the...Show more

IT Manager (Manufacturing)

Onico SolutionsNorth York , ON
Permanent

A highly motivated self-starter with a high degree of initiative, the IT Manager (Manufacturing) will work across the entire organization, including plant operations, sales, finance, and administra...Show more

Senior Specialized IT Consultant

Randstad CanadaNorth York, Ontario, CA
Temporary
Quick Apply

We are seeking a Senior Specialized IT Consultant with 10+ years of experience to bridge the gap between business requirements and complex technical execution.This role is highly multifaceted, requ...Show more

Technical Support Analyst

Onico SolutionsRichmond Hill, Ontario, CA
Remote
Permanent

The Technical Support Analyst is responsible for providing technical support via phone, email or portal for our client’s end users and systems.Provide first level analysis of an incident and/or a s...Show more

Junior IT Helpdesk Technician

Spectrum Health CareMarkham, Ontario, Canada
Full-time

Answer incoming helpdesk calls, emails, and support tickets in a timely manner.Monitor IT Helpdesk mailbox, review and convert requests to tickets, and assign to appropriate team members.Provide Le...Show more

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Technical Support Analyst

Onico SolutionsVaughan, ON
Permanent

The Technical Support Analyst is responsible for maintaining the company’s IT desktops, laptops, and networking systems.The position will troubleshoot desktop issues, diagnose network related probl...Show more

Technical Support Analyst

Juventus ConsultingNorth York, Ontario
Full-time

We are looking for an Intermediate desktop Support Analyst to help upgrade PCs from Windows 7 to Windows 10.So essentially imaging PCs and delivering them.Windows 7 and Windows 10 in depth knowledg...Show more

Senior Financial Analyst

The Mason Group Incvaughan, ontario
Full-time

Our client is a publicly traded leader in the Environmental Services space, known for its strong market presence and continued growth.They are currently seeking a Senior Financial Analyst to join t...Show more

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IT Network Administrator

Mobis Parts Canada CorporationMarkham, Ontario, Canada
Full-time
Quick Apply

MOBIS Parts Canada ("MPCA") is a technological leader in the automotive industry focusing on the distribution of parts for Hyundai Motor Company and Kia Motors.Through collaboration, ingenuity and ...Show more

Analyst

NBCRichmond Hill, Ontario
Full-time +1

Credit Risk Analytics team at National Bank, you will develop valuable risk management skills by working on credit risk modeling and risk reporting in areas like IFRS-9, stress testing, and capital...Show more

GIS Analyst

StantecMarkham, ON
Full-time +1

As a GIS Analyst at Stantec, you’ll play a key role in delivering geospatial services and solutions to both internal project teams and external clients.Your work will primarily support projects in ...Show more

IT Support Analyst (Bilingual French and English)

HERITAGE SERVICE GROUP CANADAMarkham, ON, CAN
Full-time

Extended Health benefits, Great work environment, Opportunity for growth, RRSP, EAP.RG Henderson, a division of Heritage Food Service Group of Canada, is the largest service provider for the food s...Show more

IT-Client Support

ProcomMarkham, CA
Full-time +1

On behalf of our Automotive client, Procom is searching for an IT-Clients Support for a 5 month contract role.This position is a hybrid position at our client’s Markham, Ontario office.IT-Clients S...Show more

Business Analyst, IT (Finance)

PET VALUMarkham, Ontario, Canada
Full-time

The Business Analyst will review, analyze and evaluate business systems and user needs.The incumbent will document requirements, define scope and objectives, and will formulate systems to parallel ...Show more

IT Support Technician (L1/L2)

Adecco CanadaMarkham, Ontario, Canada
Full-time +1
Quick Apply

This role is ideal for a technically skilled professional who enjoys troubleshooting, supporting end users, and working across a variety of IT environments.If you have strong customer service skill...Show more

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Senior IT Auditor, Assurance & Advisory

Vaco by HighspringAgincourt, Ontario, Canada
Permanent

Our client is in financial services industry.They are looking for a Senior IT Auditor to join their team!.IT team works in an agile fashion.Opportunity to work across IT, data analytics, AI, and br...Show more

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IT - Geek Street Technical Support 1

IT - Geek Street Technical Support 1

TekWissen LLCMarkham, ON, Canada
1 hour ago
Job type
  • Temporary
  • Quick Apply
Job description
Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. This Client is an American multinational semiconductor company based in Austin, that develops computer processors and related technologies for business and consumer markets. Global company that specializes in manufacturing semiconductor devices used in computer processing. The company also produces flash memories, graphics processors, motherboard chip sets, and a variety of components used in consumer electronics goods.

Job Title: IT - Geek Street Technical Support 1
Duration: 12 Months
Location: Markham, ON
Job Type: Temporary assignment
Work Type: Onsite.

Job Description:
THE ROLE:
  • Our team is looking for a student with an interest in technology and who works well in a customer-facing role that can patiently take the time to understand an issue in order to properly document it and can comfortably navigate a PC to perform basic troubleshooting.
  • This is an on-site position, as this is a hands-on technical support role.
Typical support issues include:
  • Laptop hardware and software troubleshooting
  • OS imaging and reinstallation
  • Network issues (VPN, Wi-Fi, connectivity)
  • SSO/authentication issues (Okta Verify)
Core background:
  • Service desk or end-user IT support experience
  • Exposure to enterprise IT environments
  • Experience supporting high-volume user bases
Technical Skills & Tools
  • Identity & Access:
    • Okta / Okta Verify (SSO authentication)
  • Device Management:
    • Microsoft Autopilot
    • Microsoft Intune
    • Mobile Device Management (MDM) tools
  • Ticketing System: ServiceNow
    • Ticket creation, updates, resolution, and queue management
  • Core support skills:
    • Laptop imaging and OS deployment
    • VPN and Wi-Fi troubleshooting
    • Application and connectivity support
WHAT YOU'LL BE DOING:
  • Identifying technician workflows which do not have supporting process documentation
  • Assisting the IT team with system provisioning and device refresh/replacements.
  • Physical and Virtual asset stockroom maintenance
  • Supporting IT project goals
  • Helping to set up devices or mobile accessories
  • Communicating status updates with internal clients
  • Ensuring that requests are being prioritized and closed in a timely manner
  • Working alongside a senior IT technician who can assist you with any escalations and can provide guidance to advance your knowledge of IT support
  • Learning and adhering to company policies and procedures regarding IT security and data privacy
  • Engage in knowledge-sharing sessions and training to enhance technical skills.
PREFFERED QUALIFICATIONS:
  • Basic understanding of Windows troubleshooting, Android/iOS familiarity
  • Customer-oriented mindset?
  • Ability to take clear notes to capture problems correctly
  • A general understanding of MacOS would be helpful but is not required
WHAT WOULD SET YOU APART:
  • PowerShell or command line (CLI) familiarity
  • CompTIA A+ certification
  • Familiarity with networking concepts (DNS, LAN, WAN).
TekWissen Group is an equal opportunity employer supporting workforce diversity.