It support analyst Jobs in Markham, ON

IT Analyst (12 positions) for provincial government agency client, North York facility.

Marberg Job Number : 2448.

Job Type : Temporary.

Initial Term : February 15, 2024 to July 31, 2025.

Target Compensation Range : From $35 per hour to $45 per hour, according to experience.

Regular Work Hours : FULL TIME HOURS; 7.25 hours per day not including 1 hour unpaid lunch break, to be worked between 9 am and 9 pm, on a rotating shift basis, Sunday through Saturday (36.25 work hours per week, including evenings and weekends). Must be available to work additional paid hours as required during peak periods.

Work Location : 100% onsite at client's North York office, with free parking provided.

Onsite Dress Code : Business Casual according to client business requirements.

Position Reports To : Manager, Field IT.

Responsibilities Summary :

Utilize advanced experience in Microsoft software, PC desktop hardware, and Network and Telecom cabling including installation techniques and methods to conduct hardware, software, and telecom installation and maintenance work.

• Conduct imaging of various hardware.
• Determine client technical issues through troubleshooting, resolve issues or escalate to appropriate support staff.
• Maintain proper asset and inventory records related to IT equipment.
• Conduct computer deployments and rollouts as required.
• Maintain or develop IT documentation and records as required.
• Adhere to all departmental processes, procedures and protocols.
• Additional IT installation, maintenance, troubleshooting, and analyst responsibilities as required.

Qualifications :

Education : Post Secondary Degree in Computer Engineering, or equivalent combination of education and work experience.

Preferred Work Experience : Approximately 2-5+ years of experience working in a service-desk oriented environment, including incident management processes and procedures.

Technical and Language Skills Requirements :

Task -Based Qualifications and Additional Attributes :

Additional Requirements :

Application Notes :

Recommended Application Date : We kindly request that you submit your resume as soon as possible, as our client will not accept new applications after Friday, December 20, 2024. Qualified applications may be contacted same day as date of application.