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It support analyst Jobs in Markham, ON

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It support analyst • markham on

Last updated: 1 day ago

IT - Geek Street Technical Support 1

TekWissen LLCMarkham, ON, Canada
Temporary
Quick Apply

Overview: </b><br /> TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients worldwide.This Clien... Show more

Bilingual IT Helpdesk Agent

pt HealthNorth York, ON, CA
Full-time +1

Location: Consumers Road, North York .Bilingual French/English is required .Lifemark Health Group is a market leader in customized healthcare solutions.As one of the largest and most comprehensive ... Show more

Senior Analyst

NBCRichmond Hill, Ontario
Full-time +2

Where talent thrives and careers soar.Ready to take your banking career to the next level? Join us and experience a workplace where your skills, drive, and innovation can truly shine.National Bank ... Show more

Sales Analyst

Marketers on DemandNorth York, ON
CA$50,000.00 yearly
Full-time

Embark on an exciting journey as a.You’ll be the driving force behind their sales operations, leveraging your analytical powers to uncover insights, streamline processes, and propel their business ... Show more

IT Support Specialist

Adecco CanadaNorth York, Ontario, Canada
CA$25.00 hourly
Full-time +1
Quick Apply

Are you ready to accelerate your IT career with one of the most iconic luxury automotive brands in the world?.Adecco is currently hiring a full-time experienced.This role means joining a team dedic... Show more

Technical Support Analyst

Computer TalkMarkham, Ontario
CA$75,000.00–CA$85,000.00 yearly
Full-time

ComputerTalk is growing at a rapid rate and we are looking for exceptional talent to add to our team.The environment is dynamic, challenging, exciting, and rewarding.We attribute our success to the... Show more

IT Network Specialist

Mobis Parts Canada CorporationMarkham, Ontario, Canada
CA$70,000.00 yearly
Full-time
Quick Apply

MOBIS Parts Canada ("MPCA") is a technological leader in the automotive industry focusing on the distribution of parts for Hyundai Motor Company and Kia Motors.Through collaboration, ingenuity and ... Show more

Project Manager - IT Infrastructure

Randstad CanadaScarborough, Ontario, CA
Temporary
Quick Apply

We are seeking a highly accomplished Project Manager (IT Infrastructure) for an enterprise-level contract opportunity based in Toronto) In this role, you will take on a premier leadership capacity ... Show more

Inventory Analyst

Grainger BusinessesTHORNHILL, ON, CA
Full-time

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.We’re dedicated to providing value fo... Show more

IT Support Analyst

360°kidsMarkham, Ontario, Canada
CA$55,000.00 yearly
Full-time
Quick Apply

We have been a leader in the delivery of innovative support services for more than 35 years as we work to improve the lives of unhoused and marginalized youth and families in York Region.At 360°kid... Show more

Bilingual IT Service Desk Analyst

Yum! BrandsVaughan, ON, Canada
Full-time

Provide Level support to KFC restaurant team members via telephone, email and online in response to technology incidents, service requests and how-to inquiries from initial contact to final resolu... Show more

Bilingual IT Helpdesk Agent

LifemarkNorth York, ON, CA
Full-time +1

Location: Consumers Road, North York .Bilingual French/English is required .Lifemark Health Group is a market leader in customized healthcare solutions.As one of the largest and most comprehensive ... Show more

IT Operations Analyst IV

The Toronto-Dominion Bank (Canada)740 Progress Avenue, Toronto, Ontario
Full-time

An IT Operations Analyst IV within Network Operations Support Group is responsible for providing senior level support of the TD Bank Group network infrastructure.This includes BRP capabilities, inc... Show more

Sales Analyst

Executive Talent on DemandNorth York , ON
CA$50,000.00 yearly
Full-time

Embark on an exciting journey as a.You’ll be the driving force behind their sales operations, leveraging your analytical powers to uncover insights, streamline processes, and propel their business ... Show more

Application Support Analyst

STACK IT RecruitmentMarkham, ON, CA
CA$60,000.00 yearly
Full-time
Quick Apply

Are you someone who enjoys solving complex business problems just as much as writing code? .We're looking for an .This role is ideal for someone who enjoys troubleshooting, improving... Show more

IT Engineer

Huawei Technologies Canada Co., Ltd.Markham, Ontario, CA
Temporary

Huawei Canada has an immediate 12-month contract opening for an IT Engineer.From Procurement to Finance to IT services and much more, the Quality & Operation Department provides critical support fo... Show more

IT Support Analyst

Amphenol HSIOMarkham, ON, CA
Full-time

Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a world leader in interconnect solutions for Communications, Mobile, RF, Optics, and Commercial electronics markets.A... Show more

Business Analyst

Change ConnectMarkham, ON, CA
Full-time
Quick Apply

As a Business Analyst at Change Connect Inc.You will assist consultants by preparing client-ready materials, coordinating project activities, documenting processes, supporting market research, and ... Show more

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IT - Geek Street Technical Support 1

IT - Geek Street Technical Support 1

TekWissen LLCMarkham, ON, Canada
8 days ago
Job type
  • Temporary
  • Quick Apply
Job description
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients worldwide. This Client is an American multinational semiconductor company based in Austin, that develops computer processors and related technologies for business and consumer markets. Global company that specializes in manufacturing semiconductor devices used in computer processing. The company also produces flash memories, graphics processors, motherboard chip sets, and a variety of components used in consumer electronics goods.. Job Title: IT - Geek Street Technical Support 1
Work Location: Markham, ON
Duration: 12 Months Job Type: Temporary Assignment
Work Type: Onsite
Job Description:
The Junior Event & AV Services Technician supports the delivery, setup, and maintenance of video conferencing and audiovisual services across the organization. Working under the guidance of senior technicians and the IT Video Team, this role assists with event support, incident resolution, and equipment readiness while building hands-on technical expertise. The role also contributes to process improvement by exploring and applying AI tools to enhance service delivery. Qualifications
  • Bachelor's degree or diploma in Computer Science, Information Systems, or a related field - or equivalent work experience.
  • Typically 1 to 3 years of related experience in IT support, AV, or video conferencing (internships, co-ops, or hands-on lab experience considered).
  • Proficient in Microsoft 365 applications, including Microsoft Teams, PowerPoint, and Outlook.
  • Basic understanding of networking and network protocols.
  • Relevant certifications (e.g., CTS, CompTIA A+/Network+, Microsoft Teams) are an asset.
Key Responsibilities
  • Assist in operating, maintaining, and setting up video conferencing equipment, test environments, and infrastructure.
  • Use ServiceNow to log and track incidents, service tickets, and change requests.
  • Schedule, set up, and disconnect video conferences for internal and external meetings.
  • Provide first-level troubleshooting for video conferencing and AV incidents, escalating complex issues to senior technicians.
  • Process routine service requests within the Video and Event Services area.
  • Support live events such as All Hands and Townhalls, assisting with audio and video equipment operation.
  • Help prepare Run of Show documents, attendance reports, and IT equipment readiness checklists for the AV production team.
  • Conduct equipment audits as needed.
  • Follow defined processes and standard operating procedures.
  • Assist senior staff in working with 3rd-party vendors to troubleshoot issues.
  • Explore and apply AI tools to identify and develop use cases that streamline workflows, improve troubleshooting, and enhance overall service delivery and the end-user experience.
  • Technical Skills (Developing / Working Knowledge)
  • Familiarity with video infrastructure and endpoint equipment such as Microsoft Teams Rooms, Poly Endpoints, Zoom Rooms, and Cisco Endpoints (exposure to Cisco CUCM, TMS, or Expressways is a plus).
  • Experience with, or willingness to learn, meeting platforms: Zoom, Microsoft Teams, and Cisco WebEx (meetings, webinars, and live events).
  • Basic ability to set up, connect, and troubleshoot AV equipment including cameras, microphones, projectors, touchscreens, and monitors.
  • Exposure to (or interest in learning) live-event AV systems such as Crestron, Extron, Biamp, digital audio mixers, video switchers, and lighting boards.
  • Awareness of media encoders such as Wirecast or OBS, and of eCDN / enterprise video collaboration concepts.
  • Interest in leveraging AI-powered tools and automation to support IT and AV service processes.
  • Comfortable working with cables, extenders, and audio/video peripherals from vendors such as Shure, QSC, Netgear, Epson, and Samsung.
  • Soft Skills & Attributes
  • Eager to learn, with a self-starter attitude and the ability to work both independently and as part of a team.
  • Good time management, prioritization, and multitasking skills.
  • Clear written and verbal communication skills, with the ability to interact professionally with end users and the IT team.
  • Collaborative mindset - supports operations and support teams to help improve processes, drive efficiencies (including through AI-driven solutions), and enhance the user experience.

TekWissen Group is an equal opportunity employer supporting workforce diversity.