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Interior Health AuthorityKelowna, Regional District of Central Okanagan, CA
3 days ago
Job type
Permanent
Job description
Interior Health is looking for a Access Team Analyst to join the team on a full time permanent basis from our Kelowna location.
What We Offer
Employee & Family Assistance Program
Employer paid training / education opportunities
Employer paid vacation
Medical Services Plan
Employer paid insurance premiums
Extended health & dental coverage
Municipal Pension Plan
Work-life balance
About The Job
In accordance with established vision and values of the organization, the Access Team Analyst performs a variety of duties to ensure the provision of effective maintenance and support of information system access throughout Interior Health according to established policies, procedures and standards.
Typical Duties And Responsibilities
The Access Team Analyst processes requests for access to the information systems throughout Interior Health by performing duties such as gathering required information from users and clinical / business analysts and troubleshooting access issues.
Provides support of system access for both internal and external customers by gathering details of problems encountered, analyzing, investigating, and documenting the issues and providing a timely resolution.
In accordance with established procedures reviews and processes External User Access and Service Provider Access requests to ensure access compliance criteria are met, and if not, liaises with appropriate individuals to resolve issues.
Assists other Access Team Analysts, Coordinator, or Manager in developing educational training requirements; provides related training to meet the learning needs of new Access Team staff and users in accordance with established policies, procedures and standards.
Participates in continuous quality improvement activities by performing duties such as providing input / feedback to the Manager (or designate) on work procedures and opportunities for process improvement.
Assists with orienting new staff by performing duties such as demonstrating work procedures, and demonstrating use of office equipment / systems.