Insurance producer Jobs in Gananoque, ON

Bring Clarity to Insurance Onlia x aha insurance is an innovative omni-channel insurance offering that believes in changing the way Canadians experience insurance. Our mission is to bring clarity to insurance and simplify consumer’s relationship with their insurance provider. We believe in using technology to streamline the purchase process just as much as we believe in personable customer service over the phone. We’ve grown since launching in 2017, and we’re looking for professionals who want to improve the insurance experience as much as we do. Southampton Group of Companies has recently acquired Onlia insurance and aha insurance. We are here to disrupt insurance in Canada and are building a team of heavy hitters to make that a reality. We work collaboratively in a fast-paced and agile environment. Our goal is to answer all questions before our customers even knew they had them, to help instill complete confidence in our self-serve, digital insurance platform. Reporting to the Customer Engagement Team Lead, you will work to drive a customer centric spirit by embedding the customer at the heart of everything we do across the team, all channels (phone, chat, email, social media, etc.) and championing that customer centric experience across all Onlia x aha insurance. KA1 Provide exceptional customer service across a number of communication channels to our existing business by answering product and service queries. KA2 Thorough coverage explanations, empathetic claims handling, ability to remarket where appropriate to ensure coverage and premium needs are met. KA10 In-depth understanding of various insurance providers underwriting rules & product features and benefits KA12 Responds to insurance company underwriters in a timely manner KA13 Actively participate in training initiatives A minimum of 3 years’ experience in home and auto insurance broker RIBO licensed is required Proficiency with computer applications and an efficient digital enabler Results oriented with a strong customer service focus WORKING AT ONLIA x aha insurance We are dedicated to an antidiscrimination approach and provide equal opportunity for employment and advancement throughout Onlia x aha insurance regardless of gender, race, ethnicity, national origin, age, sexual orientation or identity, education, or disability. Onlia x aha insurance welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.