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Implementation consultant Jobs in Etobicoke, ON
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Implementation Consultant II
Tbwa Chiat / Day IncToronto, ON, CanadaImplementation Consultant (Golf)
LightspeedToronto, Ontario, Canada- Promoted
(Canada) Software Implementation Consultant - Rapid Services
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BDOBay St,Toronto- Promoted
Senior Software Implementation Consultant
TradeBeyondToronto, ON, Canada- Promoted
- New!
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ClarivateR93, TorontoSoftware Implementation Consultant - Toronto Based
Captar PartnersTorontoImplementation Consultant II
Tbwa Chiat / Day IncToronto, ON, Canada- Full-time
Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
As an Implementation Consultant II, you will ensure that our retailers that purchase onboarding services successfully complete their onboarding and get the most out of our product, through training, guidance and sharing best practices for Lightspeed's X-series, retail product to maximize customer retention and overall customer experience.
What you’ll be doing :
- Provide comprehensive training and support to a dedicated cohort of retailers with paid onboarding packages, ensuring they successfully adopt and implement our platform.
- Build inventory and customer databases for each retailer by importing data from files.
- Consistently achieve onboarding targets, KPIs and deadlines for retailer go-live dates.
- Work with the retailer to understand their needs and ensure their workflows are set up for success, including guidance on best practice workflows.
- Stay up to date with the product and retail best practices.
- Identify upgrade opportunities for payments, third-party add-ons and plan upgrades.
- Document feedback to Product, Sales, and Operations to ensure we continuously improve our onboarding experience.
What you need to bring :
Even better if you have, but not necessary :
What’s in it for you?
and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry :
Who we are :
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE : LSPD) and Toronto Stock Exchange (TSX : LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
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