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Senior Software Implementation Consultant

TradeBeyondToronto, ON, Canada

30+ days ago

Job type

Full-time

Job description

Senior Software Implementation Consultant

TradeBeyond connects retail supply chain operations from product development to delivery. We enable intelligent collaboration and data sharing, helping retailers, brands, and trading partners work faster and more efficiently. With a rapidly growing team of over 350 professionals across North America, Europe, and Asia. We are committed to :

Speed : Reduce cycle times and respond quickly to consumer trends, creating a leaner supply chain across global markets.
Scale : Expand your range of private label products while boosting revenue.
Sustainability : Achieve your ESG and sustainability goals with full visibility into your extended supply chain.

THE ROLE

The Senior Software Implementation Consultant will partner with Tradebeyond Software retail clients' key business users and IT organizations to design, configure, test, and implement value-added business solutions built on the Tradebeyond / CBX platform. You will understand the digital goals of some of retail's biggest names, from the high level down to the minutiae, effectively and creatively translating these business goals into requirements that will be met by your roadmap of strategic consultancy and conversion optimization campaigns. You will deliver results and insight to demonstrate overarching value from customer investment.

Working with our team of consultants, you will ensure customers achieve their agreed optimization goals; including increasing overall revenue, speed to market, and cost reduction, and providing guidance on their overall product development and supply chain strategy. You will leverage a range of analysis, testing, and optimization techniques to help achieve your customers' goals.

In addition, you will drive demand for Tradebeyond Consultancy, identifying opportunities where additional support and guidance from the Tradebeyond Consulting team will be beneficial to client success, while maintaining strong relationships with client senior stakeholders and full awareness of their shifting priorities.

Responsibilities

Drive the key assigned initiative for the customer (1 or 2 customers at a time).

Create project timelines, manage implementation milestones, and ensure quality deliverables.

Manage the Project P&L and liaise with and support the Account Team.

Maintain value-oriented, business, and technical goals set forth by the customer.

Manage overall project organization to ensure requirements and project deliverable expectations are clearly communicated.

Partner with the development team to understand opportunities and limitations of solutions being implemented.

Effectively balance the needs of the customer, as well as the direction and the needs of the company.

Demonstrate skilled problem-solving capabilities to determine solutions and options to resolve problems.

Meet Senior Management (C-Level) to share project feedback regularly.

Requirements

Degree holder in Business, Information System, Information Technology or other related discipline.

Minimum 3 years project management experience on software solutions.

Excellent analytical skills and customer / user management skills are required, especially the ability to analyze business workflow and processes.

Excellent interpersonal and communication skills.

Self-motivated character with a can-do attitude and proven multi-tasking ability to meet critical deadlines.

You will have an advantage if you are / have :

Proven experience with project management tools (e.g., Confluence / JIRA).

Familiarity with some or all of these technologies is a plus : SQL, JSON.

Familiarity with Agile Development, particularly Scrum or Kanban.

Enterprise Retail / Consumer products experience (business or information technology) is a plus.

Immediately available.

At TradeBeyond, we are committed to creating a diverse and inclusive workplace. We welcome and encourage applicants from all backgrounds to apply for this position. If you are passionate about delivering innovative solutions and leading a team of solution architects, and are excited about joining a fast-growing company, please apply.

Job Type : Full-time

Flexible Language Requirement :

French not required.

Schedule :

8 hour shift.

Ability to commute / relocate :

Vancouver, BC : reliably commute or plan to relocate before starting work (required).

TradeBeyond Offers

You will work in a flat and open team environment where your experience and expertise are valued. You will work in partnership with a leadership team who have profound domain knowledge in their functional areas and are keen to work with you to continuously make positive impacts for our customers and employees. Externally, you will be engaging with a client network on a global footprint.

We offer competitive compensation in a dynamic, high growth, and global environment. At TradeBeyond, we value the diversity of our employees and partners. We believe that our company thrives when we support and celebrate our differences.

Interested parties, please apply together with your resume, stating current and expected salary, and send it via APPLY NOW.

We are an equal opportunity employer and welcome applications from all qualified candidates. All information provided by applicants will be treated in strictest confidence and handled confidentially for recruitment-related purposes within the company and our associated company. Applicants may be considered for other suitable positions within the company over a one-year period, after which their personal data will be destroyed.

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Senior Consultant • Toronto, ON, Canada