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Help desk technician Jobs in North York, ON

Last updated: 1 day ago
Service Desk Technician

Service Desk Technician

MBCRichmond Hill, Ontario, CA
CA$24.00–CA$28.00 hourly
We are looking for a bright, passionate and motivated professional Service Desk Technician.This role requires someone with an ambitious nature for continuous learning. First point of contact with al...Show moreLast updated: 30+ days ago
Service Desk Technician to End User Support

Service Desk Technician to End User Support

EXPMarkham, ON, Canada
CA$18.00–CA$26.00 hourly
Full-time
Are you ready to design your future?.Service Desk Technician 2 / End User Support.The Level II Service Desk Technician’s role is to ensure proper computer operation and access to systems so that end ...Show moreLast updated: 30+ days ago
Manager, TPS Technical Help Desk

Manager, TPS Technical Help Desk

BMOToronto, ON, CAN
CA$68,000.00–CA$126,000.00 yearly
Full-time +1
Provides exceptional, daily operational service support to grow the Bank’s market share and maximize profitability of client relationships. Ensures client problem resolution is prompt and effective,...Show moreLast updated: 27 days ago
Technical Service “Help” Desk Analyst

Technical Service “Help” Desk Analyst

RaiseToronto / Hybrid, Ontario
Full-time
Show moreLast updated: 12 days ago
IT Help Desk Tech- Part time

IT Help Desk Tech- Part time

Staffmax Staffing & RecruitingToronto
CA$24.00–CA$26.00 hourly
We are looking for a highly motivated IT Help Desk Tech to join our talented team.The IT Help Desk Tech is responsible to provide technical support and service for both internal employees and exter...Show moreLast updated: 30+ days ago
General Help

General Help

AramarkToronto, ON, CA
Full-time
Are you self-motivated and proud of the work you do? Here at Aramark, we take pride in the level of service and safety we provide! As a General Utility Worker on our team of other service stars, yo...Show moreLast updated: 30+ days ago
IT Desktop Support / Network Support / Help Desk / Field Engineer (Freelancer)(Hamilton)

IT Desktop Support / Network Support / Help Desk / Field Engineer (Freelancer)(Hamilton)

Axiom TechnologiesCanada, Ontario
CA$70,000.00–CA$80,000.00 yearly
Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at. We are looking for a capable resource to coordinate ranging...Show moreLast updated: 30+ days ago
IT Service Desk Technician, Level II

IT Service Desk Technician, Level II

Plan GroupVaughan, Ontario, CA
CA$52.00–CA$91.00 hourly
Full-time
As an IT Service Desk Technician, Level II personnel need excellent problem-solving, communication and interpersonal skills, along with patience, a customer-friendly attitude and the ability to wor...Show moreLast updated: 30+ days ago
Service Desk Technician III - GFCA - IT

Service Desk Technician III - GFCA - IT

Griffith FoodsScarborough, ON, Canada
CA$26.82–CA$30.65 hourly
Reporting to the IT Manager, you will support daily Service Desk responsibilities.This position will support GFCA with procurement, setup, installation and maintenance of computer hardware and soft...Show moreLast updated: 30+ days ago
  • Promoted
Service Desk

Service Desk

VDart IncToronto, Ontario, Canada
Full-time
Provide hardware / software / network problem diagnosis / resolution via telephone / email / chat for customers end users. Route problems to internal 2nd and 3rd level IT support staff.Coordinate and ma...Show moreLast updated: 1 day ago
Help Desk Technician

Help Desk Technician

TEEMAToronto, ON
Answer helpdesk calls, troubleshoot with the caller, document the issue, work with the internal team to find a solution if one isn't already available, and ensure the ticket is closed to the satisf...Show moreLast updated: 30+ days ago
  • Promoted
Online System Support Analyst

Online System Support Analyst

GTT, LLCToronto, ON, Canada
CA$40.00–CA$55.00 hourly
Temporary
Are you a skilled and experienced Online System Support Analyst looking for a challenging and rewarding opportunity? Our client, a leading multinational eCommerce company, is seeking a talented ind...Show moreLast updated: 12 days ago
help desk technician

help desk technician

Citi College of Canadian CareersNorth York, ON, CA
CA$32.00 hourly
Permanent
Experience : 1 year to less than 2 years.Give access to computer networks.Report on the performance of computer systems and networks. Respond to users experiencing difficulties with computer.Consult ...Show moreLast updated: 30+ days ago
Help Desk Supervisor

Help Desk Supervisor

York Region District School BoardOntario, Canada
CA$90,000.00–CA$100,000.00 yearly
Full-time
Help Desk and for ensuring all student and employee requests are dealt with in an efficient and effective manner.They are also responsible for supporting the Board of Governors portal and their fil...Show moreLast updated: 30+ days ago
help desk technician

help desk technician

Cloud IT!Concord, ON, CA
CA$33.03 hourly
Permanent
Experience : Experience an asset.Respond to users experiencing difficulties with computer.Consult user guides, technical manuals and other documents to research and implement solutions.Provide advic...Show moreLast updated: 30+ days ago
Technical Support Analyst (Help Desk)

Technical Support Analyst (Help Desk)

SRA StaffingToronto, ON
CA$29.00 hourly
The Technical Support Analyst provides first level technical service and support for technology users at the corporate office, customer centre and field staff. This role provides installation, maint...Show moreLast updated: 30+ days ago
Help Desk Consultant, Information Technology (CUPE) - Part Time - Markham Site

Help Desk Consultant, Information Technology (CUPE) - Part Time - Markham Site

Markham Stouffville Hospital CorporationMarkham, ON
CA$29.80 hourly
Oak Valley Health honours the traditional territory of the closest Indigenous communities, the Chippewas (chi-puh-waas) of Georgina Island and the Mississaugas of Scugog Island.The Haudenosaunee (H...Show moreLast updated: 30+ days ago
Service Desk Technician

Service Desk Technician

MBCRichmond Hill, Ontario, CA
30+ days ago
Salary
CA$24.00–CA$28.00 hourly
Job description

Role Description

We are looking for a bright, passionate and motivated professional Service Desk Technician. This role requires someone with an ambitious nature for continuous learning.

Responsibilities

  • First point of contact with all client requests
  • Actively monitoring and investigating alerts on NOC dashboard
  • Creating tickets in our ticketing system to track issues
  • Creating tickets in our ticketing system to track issues
  • Resolving tickets that are in scope after hours with documentation and time entries
  • Escalating any tickets that have not been resolved to the NOC team
  • Communicating technicians about any incidents that may require problem management
  • Participate in after hours on call rotation scheduled from5 : 30PM to 11 : 00PM on weekdays9 : 00AM to 11 : 00PM on Saturday and Sunday
  • All technicians will be required to complete the prescribed certifications as part of their employment with MBC

Technical Skills

The qualified candidate will have a good understanding of network infrastructure services such as DHCP, DNS and NAT along with entry level knowledge in the following areas;

  • Windows Server and associated servicesFile ServicesPrint ServicesApplication ServicesRemote Desktop Services
  • Gateways and VPN connections
  • Exchange and Active DirectoryNew user account configurationGroup Policy administration and troubleshooting
  • SQL ServerAdministration and Troubleshooting installations
  • Hyper-V and VMWare Virtualization platformsManaging and Maintaining Virtual MachinesDrive expansion procedures
  • Mobile DevicesBlackberry, Android, IOS, Windows Phone user configuration
  • Interpersonal Skills

  • Exhibit solid communication skills, both written and verbal with the ability to communicate and articulate technical information into layman terms
  • Strong analytical and problem-solving skills
  • Initiative and organizational skills
  • Able to adapt and quickly develop in-depth technical understanding of new and different applications
  • Strong ability to analyze situations, diagnose problems, and develop and implement solutions
  • Must be a team player willing to work on a variety of technical initiatives
  • Must have the ability to work independently and identify priorities for completion of multiple tasks
  • Extremely Detail oriented
  • Punctuality and Responsibility is required.
  • Educational / Technical Experience

  • 1+ years in a service desk environment or equivalent experience
  • ITIL Foundations certification is a benefit
  • Microsoft Network Infrastructure certifications is a benefit