Summary / Objective
Are you looking to work at a high growth, innovative, and purpose driven FinTech company? If so, you’ll love Paymentus. Recognized by Deloitte as one of the fastest growing companies in North America, Paymentus is the premier provider of innovative, reliable, and secure electronic bill payment and presentment for more than 2200 clients.
We are a SaaS provider that enables banks and credit unions to help their customers simplify their financial lives. We do that by making it easier for consumers and businesses to pay bills, plus move and manage money to achieve strong financial health. We continually build upon a massively scalable platform, supporting thousands of businesses and millions of transactions on a daily basis. We’re looking for high performers to join our team who excel in their expertise and who can transform plans into action. You’ll have the opportunity to grow in an environment where intelligence, innovation, and leadership are valued and rewarded.
Essential Functions / Responsibilities
We are searching for an End User Computing (EUC) Support Analyst (This is an active opening) with strong technical skills, good customer service skills and a desire to expand those skills in a team environment. The EUC Support Analyst role is to support and implement documented EUC policies and procedures that support core organizational functions, follow basic triage steps, work to resolve and document issues with end user computing systems and assure their high availability.
Education and Experience
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones.
Physical Demands
This role requires sitting or standing at a computer workstation.
Position Type / Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 40 hours a week. Occasional evening and weekend work may be required as job duties demand.
Travel
No travel required for this role.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO Statement
Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, ancestry, citizenship status, religion, marital status, disability, military service or veteran status, genetic information, medical condition including medical characteristics, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.
Reasonable Accommodation
Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others.
An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor.