Healthcare field Jobs in Saint-Hyacinthe, QC

Introduction

We are currently hiring a Field Service Technician for our client. The Field Service Technician acts as the face of the company while ensuring top-notch service for customers. In this field-based, Customer-facing role, you will travel to hospitals, laboratories, surgical facilities, and other Customer locations to maintain, troubleshoot, service, and provide calibration and installation support for steam sterilizers, washer / disinfectors, surgical equipment such as tables & lights, and other products as needed. In addition, you will be responsible for building positive relationships with Customers and colleagues, as well as completing necessary administrative tasks.

Responsibilities

• Drive Customer satisfaction through proactive communication and commitment to resolving Customer’s issues / problems.
• Perform preventive and corrective maintenance required on product lines in a safe and efficient manner. This includes disassembling, replacing, or repairing defective parts; rewiring or reassembling as required; troubleshooting, adjusting / calibrating, and certifying equipment ready for use by using standard and specialized tools and test equipment (i.e., schematics, diagrams, technical manuals, etc.).
• Troubleshoot, repair, modify, overhaul, or refurbish standard and special purpose equipment and systems components.
• Ensure a positive Customer experience by providing timely PM performance, service calls, warranty calls, field upgrade programs, performing installations as required, etc.
• Establish and maintain effective, communicative relationships with Customers, managers, support functions, and the sales organization.
• Promote company growth through identifying sales opportunities and recommending products / services to Customers.
• Communicate promptly and efficiently with Customers providing informative status updates.
• Be a positive ambassador for the company at Customer sites.
• This position may be elevated to a Field Service Technician II role for candidates that possess an appropriate level of relevant experience as determined by the company.

Requirements

What We Offer

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About Us

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You can contact Cristiano Forezli for additional information at [email protected] .