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Franchise consultant • winnipeg mb
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Franchise Business Consultant
Dairy QueenWinnipeg, MB, Canada- Full-time
Company Description
Since 1940, Dairy Queen has been one of the world’s best known and loved brands. Based in Minneapolis, MN, International Dairy Queen Inc. (IDQ), is the parent company of American Dairy Queen Corporation. As a leading franchisor, there are more than 7,000 independently owned and operated restaurants in the U.S., Canada, and over 20 countries worldwide. IDQ is a subsidiary of Berkshire Hathaway Inc., led by Warren Buffett, the legendary investor and CEO.
At IDQ, we create extraordinary Fan experiences daily through our commitment to hiring and retaining top talent. We believe our employees are key to our success, with their initiative, strategic thinking, and entrepreneurial spirit recognized and rewarded. We seek motivated, passionate, and dedicated individuals eager to take on bigger challenges.
Job Description
Provide leadership and coaching to franchisees and the Operations team to meet short and long-term company and operational objectives. Use your knowledge of restaurant operations and staff resources to advise franchise owners / operators, aiming to enhance sales, profits, operational standards, and customer satisfaction. Protect Dairy Queen trademarks and gain support from DMA chairpeople and franchisee leadership to achieve objectives.
- Implement and execute the Worldwide Operations Business Plan (rolling 1, 2, and 3-year plans).
- Develop and execute a district-wide business plan covering marketing, operations, training, development, and supply chain.
- Establish and implement effective business plans with franchise owners, providing counsel and monitoring progress.
- Lead marketing performance initiatives through partnerships with departments, vendors, and franchisees.
- Ensure franchisees meet standards for shift management, food safety, quality, service, cleanliness, repairs, maintenance, and atmosphere.
- Assess financial status of franchisees where appropriate, providing advice to improve financial health.
- Support new restaurant openings with training and ongoing consulting to achieve ROI.
- Assist franchisees with human resources, training, and professional development plans.
Partner with DQCI staff to support franchise development, reinvestment, and renewal strategies. Monitor compliance with food safety, menu standards, trademark protection, and DQCI standards.
Qualifications
Additional Information
All information will be kept confidential per EEO guidelines. Candidates must be authorized to work in the U.S. without sponsorship.
Work Environment : Positions based out of Burlington, Ontario, will follow a hybrid schedule with 2 in-office days weekly. Additional in-office support may be required.
Inclusion & Belonging : We promote a culture of inclusion and diversity, welcoming authentic selves and valuing qualifications and merit in our community.
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