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(CAN) Customer Service Manager
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Black & McDonaldON, CA- Fort Saskatchewan, AB (from $ 51,285 to $ 84,673 year)
- Fort St. John, BC (from $ 51,285 to $ 84,673 year)
- High Level, AB (from $ 50,893 to $ 83,996 year)
- Red Deer, AB (from $ 76,133 to $ 82,811 year)
- La Prairie, QC (from $ 68,348 to $ 80,857 year)
- Grande Prairie, AB (from $ 68,348 to $ 80,857 year)
- Quebec City, QC (from $ 53,100 to $ 79,452 year)
- Portage la Prairie, MB (from $ 37,455 to $ 79,031 year)
- Toronto, ON (from $ 35,100 to $ 75,822 year)
- Old toronto, ON (from $ 36,075 to $ 75,294 year)
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(CAN) Customer Service Manager
Walmart CanadaSmiths Falls, ON, CA- Full-time
Overview
(CAN) Customer Service Manager role at Walmart Canada. This range is provided by Walmart Canada. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range : CA$15.00 / hr - CA$15.00 / hr
What You'll Do
- Ensures safe work processes and emergency procedures are followed, i.e., safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft.
- Handles customer and Associate concerns and provide guidance as required.
- Monitors all Front End associates ensuring proper coverage, coordinating breaks as well as provides assistance to outlying registers.
- Provides training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, and safety.
- Oversees purchase, return and exchange transactions and assists with the correction of errors where required, providing approvals, and verifying processes to meet Company guidelines.
- Ensures all EAS systems are functioning to standard, i.e. Cashiers deactivating, Greeters handling issues appropriately, completing “Failure to Deactivate” Logs.
- Prepares registers for opening and closing daily and supports cashiers by providing change as needed, while maintaining front end cash levels and supports process by completing audits on register accuracy.
- Oversees and promotes all company sponsor programs and initiatives, i.e., credit card service, Walmart protection plan, charity initiatives, and discount programs.
Minimum Qualifications
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Preferred Qualifications
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Location
114 Lombard St, Smiths Falls, ON K7A 5B8, Canada
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