Director of customer service Jobs in Richmond Hill, ON

We are seeking a high-caliber Director of Finance to lead the financial operations for a multi-entity professional services organization.

This is a hands-on leadership role designed for a finance professional who thrives in a fast-paced environment and enjoys balancing high-level strategic oversight with day-to-day operational excellence.

Are you a financial leader who thrives in the high-velocity world of staffing and recruitment, but prefers the agility and impact of a tight knit, entrepreneurial team?

Do you excel in "player-coach" capacity, where you can mentor a direct report and at the same time, present strategic KPI's to the Board ?

Are you a Finance professional coming from the recruitment industry who understands the nuances of contractor billing, commission structures, rapid fire cash flow management ?

If so, we are looking for you!


Advantages
* a great opportunity to make a big impact, being part of a smaller (yet high growth) recruitment firm
* partner with the teams as well as the Board
* mentor one direct report
* centrally located and TTC accessible
* competitive salary and total rewards program

Responsibilities
Financial Strategy & Reporting

* lead the full-cycle month-end and year-end closing processes, ensuring accuracy across all entities
* prepare and present comprehensive monthly management packages, including variance analysis against budgets and historical data
* deliver executive summaries and financial performance insights to the Board of Directors
* manage financial forecasting and provide real-time updates to leadership regarding the company’s fiscal health

Operational Oversight

* direct all treasury functions, including cash flow monitoring, urgent disbursements, and electronic fund transfers (EFT/wire)
* optimize the accounts payable and receivable cycles, ensuring timely resolution of overdue items and vendor queries
* oversee complex billing processes and timesheet submissions to ensure seamless revenue recognition
* manage end-to-end payroll administration, including the processing of bonuses, commissions, and vacation accruals

Compliance & Risk Management

* act as the primary point of contact for external auditors to ensure a smooth annual audit process
* maintain strict adherence to bank covenants and prepare quarterly compliance reporting
* ensure all government filings and regulatory requirements are met accurately and on schedule
* monitor and report on key performance indicators (KPIs) related to contractor management and organizational placements.

Qualifications
* CPA preferred but will also consider other relatable post graduate certifications/degrees
* must be comfortable working in the office 4d/week
* must be a blend of full cycle, hands on operational accounting as well as strategic finance business partner
* must come from the recruitment, staffing, human capital consulting industry


Summary
This is a rare opportunity to step into a high-visibility leadership role where your expertise won't be lost in layers of corporate bureaucracy

If you are a finance professional from the agency world who is ready to own the function and grow alongside an ambitious team, we want to hear from you!

kristina.davidson@randstad.ca
647-500-1172

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.