Desktop support specialist Jobs in Surrey, BC

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Desktop support specialist • surrey bc

Last updated: 1 day ago

Business Support Specialist

DSV Global Transport & LogisticsSurrey, BC

Full-time

DSV - Global Transport and Logistics.DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members ...Show moreLast updated: 5 days ago

Promoted

Computer Support Analyst

KAS RecruitmentSurrey, BC, Canada

Full-time

We are seeking a skilled and outgoing.Tier 2 Computer Support Analyst.The ideal candidate will possess strong technical expertise in Office 365 and Windows 10 / 11, excellent problem-solving skills, ...Show moreLast updated: 1 day ago

Production Support

WYLDPitt Meadows, British Columbia, CA

CA$22.00 hourly

Full-time

Quick Apply

Headquartered in the Pacific Northwest, Wyld produces the best Cannabis tasting edibles and beverages on the market using real fruit and natural flavors. When adventure calls, we answer - always rea...Show moreLast updated: 5 days ago

IT Technical Analyst

Winters Technical StaffingBurnaby, British Columbia

CA$25.00 hourly

Temporary

Our client located in Burnaby, British Columbia is seeking an IT Technical analyst responsible for maintaining the end-user working environments, including all end user devices.They include worksta...Show moreLast updated: 30+ days ago

Promoted

IT Support Specialist

EquestSurrey, British Columbia, Canada

CA$55,000.00–CA$60,000.00 yearly

Full-time

King George Blvd #1500, Surrey, BC V3T 0P9, Canada Req #3790.Are you searching for new possibilities?.Westland Insurance Group Ltd is growing and has a new opportunity for an.The Westland story is ...Show moreLast updated: 2 days ago

Promoted

Support Specialist 1

The City of SurreySurrey, British Columbia, Canada

CA$33.50 hourly

Temporary

As one of the fastest growing cities in Canada, City of Surrey is a globally recognized leader in building vibrant, sustainable communities through technology and innovation.City of Surrey employee...Show moreLast updated: 30+ days ago

Promoted

CMDB Support

Randstad CanadaBurnaby, British Columbia, CA

Temporary

Quick Apply

Our Burnaby-based government client is looking for a skilled BA to drive the success of an impactful and fast-paced project. If you're eager to make a meaningful contribution within a large enterpr...Show moreLast updated: 30+ days ago

Specialist one-to-one Study Skills and Strategy Support

RandstadSurrey, Surrey

CA$31.38 hourly

Temporary

Randstad Student Support are recruiting for Specialist-one-to-one Study Skills Support Workers to work with students who have specific learning difficulties at Universities and / or Colleges in Surre...Show moreLast updated: 30+ days ago

desktop support analyst

STARLINE WINDOWS LTDSurrey, BC, CA

CA$30.77 hourly

Permanent

Experience : 2 years to less than 3 years.Give access to computer networks.Report on the performance of computer systems and networks. Collect, organize and maintain a problems and solutions log for ...Show moreLast updated: 30+ days ago

IT Support Specialist

Westland InsuranceSurrey, BC, CAN

CA$55,000.00–CA$60,000.00 yearly

Head Office (Surrey), BC, 9850 King George Blvd #1500, Surrey, British Columbia, Canada Req #2978 Tuesday, May 21, 2024.Are you searching for new possibilities?. The Westland story is all about grow...Show moreLast updated: 30+ days ago

Technical Support Specialist, HealthTech

OSCAR ProOntario - Remote, ON, CA

Remote

Quick Apply

Who we are OSCAR Pro, a leading Electronic Medical Records (EMR) platform in Canada, is part of the WELL Health Technologies family. Initially developed by McMaster University’s Department of ...Show moreLast updated: 23 days ago

Technical Support Specialist 2

City of SurreyCity of Surrey

CA$29.00 hourly

Agv4aHUwT8zvsAdNancFzKC6hA%3dBack.Previous JobJob TitleTechnical Support Specialist 2 - RCMP Support ServicesNext JobApply for JobJob ID5489LocationCity of SurreyFull / Part TimeFull-TimeRegular / Temp...Show moreLast updated: 30+ days ago

Customer Support Specialist - 18908

EightSix NetworkBC

CA$55.00–CA$60.00 hourly

Our innovative client, a locally owned company founded over 20 years ago, is on a mission to deliver a luxurious experience to the North American market. Based outside of Regina, Saskatchewan, they ...Show moreLast updated: 30+ days ago

Corporate Sales Support Specialist, Surrey

E.B. Horsman & SonSurrey, BC, CA

CA$80,000.00–CA$200,000.00 yearly

Horsman & Son (EBH) has been in business since 1900.We are strong, nimble, and growing! EBH is proud to be a successful Western Canadian electrical distributor with 20+ locations throughout BC, Alb...Show moreLast updated: 30+ days ago

Promoted

Payroll Specialist

Robert HalfBurnaby, BC

CA$30.00–CA$34.00 hourly

Permanent +1

Quick Apply

We are seeking a Payroll Specialist to for a 3 months contract.This role operates within the transport industry and is based in North Vancouver, British Columbia. As a Payroll Specialist, you will b...Show moreLast updated: 5 days ago

Technical Customer Support Specialist

TeleperformanceRemote, BC, CA

CA$17.50 hourly

Remote

We are looking for talented customer service specialists, passionate about customers to join our team.We are currently hiring for this remote work from home opportunity for province of Alberta AB, ...Show moreLast updated: 30+ days ago

Financial Specialist - Support Services

The First Nations Financial Management Board (FMB)Anywhere - British Columbia

CA$85,476.00–CA$92,412.00 yearly

Reporting to the Senior Financial Officer, the Financial Specialist,Support Services is responsible for supporting selected First Nation clients across Canada through remote accounting and on-going...Show moreLast updated: 30+ days ago

Technical Support Specialist I, FME Form

Safe SoftwareSurrey, BC, Canadá

CA$57,100.00–CA$63,000.00 yearly

This opportunity has the ability to be remotely based within Canada (except for QC), or onsite / hybrid / remote in the Vancouver, BC Lower Mainland. Please note that employment is contingent upon the s...Show moreLast updated: 30+ days ago

Community Support Worker

Pacific Coast Community ResourcesCoquitlam, BC, CA

CA$29.76 hourly

Quick Apply

COMMUNITY SUPPORT WORKER About the role As our Community Support Worker, you will work as part of a vibrant team to provide care and support to people living in staffed homes within their community...Show moreLast updated: 30+ days ago

Technical Support Specialist

FortinetBurnaby, BC, Canada

CA$74,000.00–CA$110,000.00 yearly

Full-time

Fortinet is looking for an experienced technical support engineer to join our Burnaby office to provide exceptional customer service and technical help for our loyal customers.The candidate would j...Show moreLast updated: 30+ days ago

Business Support Specialist

DSV Global Transport & LogisticsSurrey, BC

5 days ago

Job type

Full-time

Job description

DSV - Global Transport and Logistics

DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed. We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to Human Resources should you require accommodation during the recruitment process.

Location : CAN - Surrey, 28th Ave

Job Posting Title : Business Support Specialist

Time Type : Full Time

SUMMARY

We are looking for a motivated and skilled Business Support Specialist, WMS Key User to provide comprehensive technical support for our Warehouse Management System (WMS) and supporting applications. This role will also encompass EDI support, change management, testing, and project support to ensure seamless day-to-day operations. The successful candidate will collaborate with cross-functional teams to support testing efforts, manage system changes, and contribute to project work, all while ensuring smooth integration of technologies at the site level.

ESSENTIAL DUTIES AND RESPONSIBILITIES

WMS & Application Support :

Act as the primary point of contact for site-level technical issues related to WMS and supporting applications.
Troubleshoot and resolve WMS-related issues, including application errors, system performance problems, and connectivity issues.
Monitor and optimize the performance of WMS and related systems, escalating issues as necessary to internal or external support teams.

EDI Support :

Provide day-to-day support for Electronic Data Interchange (EDI) transactions between internal systems and external partners.

Troubleshoot EDI issues, including data transmission errors, mapping problems, and integration failures.

Work with business stakeholders and trading partners to ensure that EDI processes align with business requirements.

Change Management :

Assist in managing the change control process for WMS, EDI, and other supporting applications.

Coordinate with IT and business teams to plan, test, and deploy updates, new features, and system upgrades.

Document and communicate changes, ensuring proper change management practices are followed.

Conduct post-implementation reviews to ensure the success of deployed changes and gather feedback for continuous improvement.

Testing Support :

Support the testing efforts for new system functionality, application updates, and patches.

Work closely with business and technical teams to develop and execute test plans, including test cases and scripts.

Participate in system integration testing (SIT), user acceptance testing (UAT), and regression testing to ensure new changes meet business requirements.

Identify, document, and report defects and work with developers to ensure timely resolution.

Project Support :

Assist in the implementation of new projects, system upgrades, and application integrations at the site level.

Collaborate with project managers, business analysts, and other stakeholders to ensure project milestones are met on time.

Contribute to the planning and execution of project tasks, ensuring proper coordination across teams.

Provide technical expertise during project execution to ensure the successful deployment and integration of systems.

Documentation and Training :

Create and maintain documentation for troubleshooting procedures, system configurations, testing protocols, and change management processes.

Provide training to site personnel on new system functionality, processes, and applications.

Develop user guides, knowledge base articles, and other training materials to improve user adoption and system utilization.

Collaboration & Reporting :

Work closely with cross-functional teams, including IT, operations, vendors, and business units, to ensure effective system support and issue resolution.

Provide regular updates and reports on system performance, testing progress, EDI transactions, and change management activities.

Communicate effectively with stakeholders to ensure alignment on system goals and project deliverables.

Compliance & Security :

Ensure that all WMS, EDI, and supporting applications are in compliance with internal policies, industry standards, and security protocols.

Assist in maintaining data integrity, confidentiality, and availability for all supported systems and applications

MINIMUM EDUCATION and / or EXPERIENCE :

Education :

Bachelor's degree in Information Technology, Computer Science, Supply Chain Management, or a related field.

Relevant certifications (e.g., WMS, EDI, ITIL, PMP) are a plus.

Experience :

3+ years of experience supporting WMS, EDI systems, and other related applications in a warehouse or distribution environment.

Hands-on experience with Electronic Data Interchange (EDI) standards (e.g., X12, XML) and troubleshooting EDI issues.

Experience with change management processes and systems.

Previous experience in supporting testing efforts, including functional, integration, and user acceptance testing (UAT).

Exposure to project management principles and project work is beneficial.

Technical Skills :

Proficiency with Warehouse Management Systems (WMS), such as Manhattan Associates, Blue Yonder (JDA Red Prairie), or similar.

Experience with EDI tools, mapping, and troubleshooting.

Strong understanding of SQL and other database query tools is preferred.

Familiarity with ERP systems (SAP, Oracle, etc.) is a plus.

Knowledge of testing methodologies, including test planning, execution, and defect management.

Soft Skills :

Strong analytical and problem-solving skills with attention to detail.

Excellent communication skills, both written and verbal, and the ability to convey technical concepts to non-technical users.

Strong collaboration skills, working well within cross-functional teams and with external stakeholders.

Ability to prioritize and manage multiple tasks and projects in a dynamic and fast-paced environment.

Strong organizational and time-management skills.

PHYSICAL DEMANDS & WORK ENVIRONMENT :

Ability to work in a warehouse or site-level environment, which may involve walking, standing, and light lifting.

Occasional travel may be required for project support or on-site troubleshooting.

At DSV, we keep supply chains flowing in a world of change. We provide and manage supply chain solutions for thousands of companies every day - from the small family-run business to the large global corporation. Our reach is global, yet our presence is local and close to our customers. Approximately 75,000 employees in over 80 countries work passionately to deliver great customer experiences and high-quality services. We aspire to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms.

DSV is a dynamic organization that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals.

Visit dsv.com and follow us on LinkedIn, Facebook and X.

FRAUD ALERT : Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or banking information. Our recruiters have an @dsv.com or @ca.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to [email protected].