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Desk Jobs in East York, ON

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Desk • east york on

Last updated: 7 hours ago
  • Promoted
Service Desk Analyst

Service Desk Analyst

J&M GroupToronto, ON, CA
Full-time
Provide Level 1 support for all in scope services.Act as a single point of contact (SPOC) for all user requests, resolving issues on first call or routing to the appropriate support group.Perform a...Show moreLast updated: 30+ days ago
Bid Desk Specialist

Bid Desk Specialist

CDWToronto, ON, CA
Full-time
Quick Apply
At CDW, we make it happen, together.Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees.Coworkers wh...Show moreLast updated: 30+ days ago
  • Promoted
Help Desk Technician

Help Desk Technician

Channel Zero Inc.Toronto, ON, CA
Full-time
CHZ) is looking for a competent Help Desk Technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve ...Show moreLast updated: 10 days ago
Front Desk Reception (Scarborough)

Front Desk Reception (Scarborough)

Axis Therapy & PerformanceScarborough, ON, CA
Part-time
Quick Apply
This role reports to the Lead Coordinator (LC) of the respective clinic.In this role, you will provide excellence in front desk operations, clinic workflow and service to support therapists and cli...Show moreLast updated: 30+ days ago
  • Promoted
Deal Desk Analyst

Deal Desk Analyst

NasdaqToronto, ON, CA
Full-time
The Deal Desk Analyst reporting to the AVP of Commercial Operations will act as a trusted advisor to Nasdaq’s FinTech Sales team, partnering with senior sales leaders to structure complex deals, re...Show moreLast updated: 10 days ago
  • Promoted
Front Desk Representative (Casual)

Front Desk Representative (Casual)

Shiplake PropertiesToronto, ON, Canada
Full-time
Does 'service with a smile' mean something to you? Do you enjoy seeing familiar faces on a regular basis? Does variety in your work and taking initiative something you enjoy and seek? If al...Show moreLast updated: 1 day ago
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Front Desk Receptionist

Front Desk Receptionist

The View Dental CanadaToronto, ON, Canada
Full-time
We are continuing to experience rapid growth, and as a result, we are hiring and seeking new smiles to join our dynamic team. At View Dental, we thrive on making a difference in our community, both ...Show moreLast updated: 30+ days ago
  • Promoted
Service Desk Analyst

Service Desk Analyst

McCarthy TétraultToronto, ON, CA
Full-time
McCarthy Tétrault is a Canadian law firm that offers a full suite of legal and business solutions to clients in Canada and around the world. At McCarthy Tétrault, we offer challenging and rewarding ...Show moreLast updated: 28 days ago
Service Desk Analyst

Service Desk Analyst

AECONToronto, Ontario, Canada
Full-time
Come Build Your Career at Aecon!.As a Canadian leader in infrastructure development Aecon is.We lead some of the most impactful infrastructure. If we cant do it safely we dont do it at all.We lead b...Show moreLast updated: 18 days ago
Service Desk Technician

Service Desk Technician

The Salvation ArmyToronto, Ontario, Canada
Full-time
For more than 130 years The Salvation Army has served people in need in communities across Canada and Bermuda.Building on our roots as a world-wide Christian church each year we help more than 2 mi...Show moreLast updated: 30+ days ago
  • Promoted
IT Service Desk Lead

IT Service Desk Lead

Empire LifeToronto, ON, CA
Full-time
Direct message the job poster from Empire Life.Are you ready to take on a pivotal role that blends technical expertise with high-level administrative support? We’re looking for a dynamic and proact...Show moreLast updated: 30+ days ago
Benefits Help Desk Representative

Benefits Help Desk Representative

Robert HalfToronto, ON, CA
Permanent
Quick Apply
We are seeking a Benefits Help Desk Representative to serve as the primary point of contact for members seeking information and assistance with the group insurance program.This role blends customer...Show moreLast updated: 8 days ago
Service Desk Analyst

Service Desk Analyst

AlliedToronto, Ontario, Canada
Full-time
At Allied everything starts with the role of Service Desk Analyst you ensure our team members have access to the information technology they turn you elevate every Allied team member to connect a...Show moreLast updated: 30+ days ago
  • Promoted
Manager, Service Desk

Manager, Service Desk

QuadReal Property GroupToronto, ON, CA
Full-time
Apply for the Manager, Service Desk role at QuadReal Property Group.QuadReal Property Group is a global real‑estate investment, operating and development company headquartered in Vancouver, British...Show moreLast updated: 22 days ago
  • Promoted
Help Desk Technician

Help Desk Technician

Jonas SoftwareToronto, ON, CA
Full-time
The Helpdesk provides 24 / 7 support to Shortcuts Software clients globally.The Helpdesk Technician is responsible for answering inbound customer calls, and resolving any queries, or concerns that th...Show moreLast updated: 30+ days ago
  • Promoted
Manager, Service Desk

Manager, Service Desk

Torys LLPToronto, ON, CA
Full-time
The Manager, Service Desk is responsible for overseeing daily operations and team performance within the Service Desk and IT Operations environment. This role combines technical expertise with leade...Show moreLast updated: 4 days ago
Service Desk Analyst

Service Desk Analyst

RLDatixToronto, Ontario, Canada
Full-time
Service Desk Analyst Corporate IT Toronto Canada Hybrid (3 days in-office).RLDatix(RLD) is on a mission to help raise the standard of careeverywhere. Trusted by over 10000 healthcare organization...Show moreLast updated: 30+ days ago
  • Promoted
Director Renewals Desk

Director Renewals Desk

Dayforce US, Inc.Toronto, ON, CA
Full-time
Posted Wednesday, November 26, 2025 at 5 : 00 AM | Expires Tuesday, January 6, 2026 at 4 : 59 AM.Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minne...Show moreLast updated: 10 days ago
  • Promoted
  • New!
Security Guard - Front Desk

Security Guard - Front Desk

Allied UniversalToronto, ON, Canada
Full-time
We are North America's leading security and facility services provider with approximately 300,000 service personnel.At Allied Universal(R), we pride ourselves on fostering a promote from within...Show moreLast updated: 7 hours ago
People also ask
Service Desk Analyst

Service Desk Analyst

J&M GroupToronto, ON, CA
30+ days ago
Job type
  • Full-time
Job description

Join to apply for the Service Desk Analyst role at J&M Group .

Essential Skills :

  • Provide Level 1 support for all in scope services.
  • Fluent in French and English.
  • Act as a single point of contact (SPOC) for all user requests, resolving issues on first call or routing to the appropriate support group.
  • Perform active case management, ensuring end-to-end delivery of requests and resolution by downstream support groups.
  • Monitor Incident or Problem status to facilitate closure within service level standards or escalate as needed.
  • Develop and maintain call prioritization guidelines and escalation procedures.
  • Record system status, including known Major Incidents and recovery times.
  • Manage ServiceNow Queue for Incident, Service Request, Problem, & Change.

Desirable Skills :

  • Knowledge of Service Desk environment.
  • Knowledge of ITSM Tool ServiceNow.
  • Knowledge of ITIL Processes.
  • Seniority level

  • Mid-Senior level
  • Employment type

  • Contract
  • Job function

  • Information Technology
  • Industries

  • IT Services and IT Consulting
  • Referrals increase your chances of interviewing at J&M Group by 2x.

    Get notified about new Service Desk Analyst jobs in Toronto, Ontario, Canada .

    Location : Mississauga, Ontario, Canada — 13 hours ago.

    Salary : CA$83,000.00 - CA$100,000.00 — 2 weeks ago.

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