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Desk Jobs in Devon, AB

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Desk • devon ab

Last updated: 13 hours ago
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Help Desk Analyst – Senior

Help Desk Analyst – Senior

UpstaffEdmonton (Kaskitayo), AB, ca
Full-time
Quick Apply
We are seeking a Senior Help Desk Analyst to support a growing IT environment for enterprise systems.The role involves providing technical support to end users, troubleshooting application issues, ...Show moreLast updated: 13 hours ago
Desk Adjuster 3

Desk Adjuster 3

Crawford & CompanyAB, CA
Full-time
We are currently recruiting for a.The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements. The successful candidate investigates, evaluates, negoti...Show moreLast updated: 30+ days ago
Junior Draftsperson Devon, Langdon

Junior Draftsperson Devon, Langdon

Remuda Building LtdDevon, AB, CA
Full-time
Construction Jobs & More at Remuda Building.Explore exciting career opportunities where your construction experience and skills make a difference. Join our dynamic team at Remuda, a trusted name in ...Show moreLast updated: 8 days ago
Field Service Specialist ESP (Electrical Submersible Pump)

Field Service Specialist ESP (Electrical Submersible Pump)

Baker HughesLeduc, Alberta, Canada
Full-time
Field Service Specialist ESP (Electrical Submersible Pump).Would you like to work in the field supporting our customers.Do you have a passion for delivering new technology and problem solving to ou...Show moreLast updated: 30+ days ago
Fitness Centre Attendant

Fitness Centre Attendant

City of LeducCity of Leduc, AB, CA
Permanent
Closing Date : January 13, 2026.Note : Posting will close at 12 : 00 AM on Closing Date, with competition closing at 11 : 59 pm day prior. The City of Leduc is seeking a dedicated Fitness Center Attendant...Show moreLast updated: 6 days ago
(CAN) General Merchandise Associate

(CAN) General Merchandise Associate

Walmart Canada CorpCity of Leduc, AB, CA
Full-time
Working as a General Merchandise Associate at Walmart Canada is a great way to develop your skills in the retail industry. A General Merchandise Associate provides exemplary customer service by adhe...Show moreLast updated: 8 days ago
  • Promoted
Market Research Panelist - Cashier, Warehouse Friendly

Market Research Panelist - Cashier, Warehouse Friendly

ApexFocusGroupDevon, AB, Canada
Full-time +1
Market Research Panelist - Cashier, Warehouse Friendly.Our company is looking for qualified candidates to take part in paid national and local focus groups, clinical trials, and market research stu...Show moreLast updated: 30+ days ago
Work@Home Customer Service Representative

Work@Home Customer Service Representative

HGSAlberta
Full-time
Your Impact : As a Customer Relations Associate, you’ll have the ability to work in a collaborative and engaging environment with one goal, making a positive impact on people’s day! We’ll train you ...Show moreLast updated: 30+ days ago
Help Desk Analyst – Senior

Help Desk Analyst – Senior

UpstaffEdmonton (Kaskitayo), AB, ca
13 hours ago
Job type
  • Full-time
  • Quick Apply
Job description

Job Description

Job Overview :

We are seeking a Senior Help Desk Analyst to support a growing IT environment for enterprise systems. The role involves providing technical support to end users, troubleshooting application issues, and ensuring smooth operation of IT services. This position requires strong problem-solving skills, effective communication, and the ability to work with both technical and business teams.

The successful candidate will play a key role in maintaining system reliability, resolving issues, supporting training initiatives, and contributing to continuous improvement efforts.

Key Responsibilities :

Respond to end-user inquiries and troubleshoot technical issues

Log, track, and manage support tickets using Help Desk software

Advise users on resolutions and maintain status updates

Test bug fixes, application updates, and new features to ensure functionality

Monitor trends in user issues and support the development of training materials

Maintain knowledge bases, best practices, and repositories of known issues

Assign and maintain user accounts, IDs, and passwords

Coordinate communications with internal teams and external stakeholders

Participate in IT projects and system improvements as required

Collect, validate, and process data as needed

Provide regular reporting on issues, resolutions, and status updates

Preferred Skills :

Experience supporting large-scale IT environments

Exposure to application testing and documentation processes

Familiarity with training end users and maintaining knowledge resources

Requirements

Required Skills & Experience :

Strong experience in IT Help Desk or technical support roles

Hands-on experience with Help Desk or ticketing systems

Excellent troubleshooting, communication, and interpersonal skills

Ability to manage multiple tasks and prioritize effectively

Knowledge of enterprise IT applications and user support processes

Requirements

Required Skills & Experience : Strong experience in IT Help Desk or technical support roles Hands-on experience with Help Desk or ticketing systems Excellent troubleshooting, communication, and interpersonal skills Ability to manage multiple tasks and prioritize effectively Knowledge of enterprise IT applications and user support processes