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Data center technician Jobs in Hamilton, ON

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Data center technician • hamilton on

Last updated: 3 days ago

Call Center & Contact Center Professionals

Hire Resolve.comHamilton, ON, CA
Full-time
Quick Apply

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals.WFM), customer experience (CX), and performance optimisation—with.Senior Manag... Show more

HVAC Technician

HRS Talent SolutionsHamilton, ON, Canada
CA$34.00 hourly
Full-time +1
Quick Apply

We are currently hiring for an HVAC Technician position for individuals who are dependable, safety-conscious, and experienced in installing, maintaining, and repairing heating, ventilation, and air... Show more

Automotive Technician

Midas HAMILTONHamilton, ON, CA
CA$18.00 hourly
Full-time

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through years of automotive repair e... Show more

Refinishing Technician

CSN CollisionHamilton, ON, CA
Full-time
Quick Apply

CSN Collision is a leading auto body repair shop with multiple locations across Canada.We pride ourselves on providing top-quality collision repair services and exceptional customer service.Ou... Show more

Automation Technician

JFE Shoji Power Canada Inc.Burlington, ON, CA
CA$30.00 hourly
Full-time +1
Quick Apply

Join Our Team: Automation Engineer!.About Us JFE Shoji Power Canada (JSC) is an electrical steel products manufacturer located in Burlington, Ontario.As the largest producer of transformer cores in... Show more

Service Technician

Budds' Group of CompaniesBurlington, Ontario, Canada
Full-time

IMMEDIATE OPENINGS FOR EXPERIENCED TECHNICIANS - .MUST HOLD VALID TECHNICIAN LICENSE TO APPLY!!!.Budds' Subaru is currently looking to hire Technicians, join the Family Business that Serv... Show more

Hair Stylist - Rymal Retail Center

Great ClipsHAMILTON, Ontario, Canada
Full-time +1

Join a locally owned Great Clips® salon, the world's largest salon brand, and be one of the GREATS! Whether you're new to the industry or have years behind the chair…great opportunities await!!.Bri... Show more

Restoration Technician/Cleaning and Contents Technician

First Onsite - CAHamilton, ON, CAN
Full-time
Quick Apply

If you take pride in precision, problem-solving, and teamwork, this role.As a Restoration Technician, you bring both skill and energy to every job.Emergency & Contents division.Effective commun... Show more

Electro- Optical Technician

L3Harris TechnologiesWATERDOWN, Ontario, Canada
CA$25.00 hourly
Full-time

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do.Our employees are unified in a shared dedication to our customers’ mission and quest ... Show more

Intermediate CAD Technician

StantecHamilton, ON
CA$72,300.00 yearly
Full-time +1

Grounded in safety, quality, and ethics, our experts lead their fields with dedication, a creative spirit, and a vision for growth.We draw from more than 20 technical specialties worldwide and are ... Show more

Technician Nuclear - Crane

KonecranesBurlington, Ontario, Canada
Remote
Full-time

POSITION TITLE: Nuclear Crane Technician.Location: GTA, Ontario, L7L6A4.Do you have an interest in becoming an experienced electrical or mechanical technician? Are you able and capable of... Show more

Maintenance Technician

AutoCanadaHamilton, ON, CA
Full-time

Senior Manager, Facilities Maintenance.The Maintenance Technician is a hands-on, field-based role responsible for performing preventive maintenance, troubleshooting, and minor repairs across multip... Show more

Assistant Technician, Laboratory

WSP CanadaBurlington, Ontario, Canada
CA$51,800.00 yearly
Full-time

What if you could redefine what's possible? With us, you can.We are the home of ambitious, passionate, and innovative world shapers.With an unmatched breadth and depth of engineering, advisory and ... Show more

Facilities Technician

Tim HortonsBurlington, ON
CA$20.00 hourly
Part-time

AI) or automated decision-making tools at any stage of the recruitment or hiring process.All applications are reviewed and assessed by real people to ensure a fair, consistent and inclusive candida... Show more

Geotechnical Drilling Technician

Egis GroupHamilton, Ontario, Canada
Full-time

The successful candidate will assist in the planning, setup and execution of geotechnical field investigations for Transportation and Rail projects.Supervise geotechnical drilling operations includ... Show more

Record Center Specialist - Hamilton

Randstad CanadaMount Hope, Ontario, CA
CA$20.00 hourly
Full-time +2
Quick Apply

We are seeking energetic, detail-oriented, and physically fit Record Center Specialists to join our team in Hamilton.In this role, you will be responsible for maintaining, processing, and managing ... Show more

Field Technician

Waste Connections of Canada Inc., Hamilton
CA$75,000.00 yearly
Full-time

The Field Technician should possess excellent communication skills including verbal, written, and telephone etiquette.The Field Technician will be responsible for offering support to all associates... Show more

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Call Center & Contact Center Professionals

Call Center & Contact Center Professionals

Hire Resolve.comHamilton, ON, CA
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM), customer experience (CX), and performance optimisation—with progression toward senior leadership roles (Senior Manager, Head of Contact Centre, and Director-level positions).

Key Responsibilities

  • Lead and optimise day-to-day contact centre operations across voice, email, chat, and digital channels
  • Manage team leaders/supervisors and drive performance through coaching, KPIs, and structured scorecards
  • Improve customer experience outcomes (CSAT, NPS, first contact resolution) while balancing efficiency and service levels
  • Partner with WFM to manage forecasting, scheduling, real-time adherence, occupancy, and capacity planning
  • Implement QA frameworks, calibration routines, and root-cause analysis to improve consistency and compliance
  • Oversee onboarding, training, and knowledge management to maintain service readiness and quality standards
  • Deliver performance reporting (AHT, ASA, abandonment, conversion, complaints, attrition) with actionable improvement plans
  • Support contact centre technology adoption (CRM, CCaaS/telephony platforms, diallers, QA tools, analytics/BI reporting)
  • Ensure appropriate privacy and data-handling practices aligned with PIPEDA (and provincial equivalents where applicable)
  • Promote a safe workplace aligned with applicable health and safety expectations (province/territory dependent)

Requirements

  • Education/qualifications: Secondary school completion typically required; college diploma or bachelor’s degree (Business, Communications, Operations, Analytics, or related) is an asset. Equivalent experience is considered
  • Experience: Typically 6–12+ years in call centre/contact centre environments, including 3–6+ years in leadership or specialist ownership (Team Lead, Contact Centre Manager, Operations Manager, WFM/QA/Training Manager, Senior Manager)
  • Core capabilities:
    • People leadership, coaching, performance management, and change delivery
    • KPI-led operations management and continuous improvement (Lean/Six Sigma exposure is beneficial)
    • WFM fundamentals (forecasting, scheduling, real-time management, adherence)
    • Quality assurance, training design, escalation/complaints management, and CX improvement
    • Strong stakeholder management across Operations, IT, Compliance, Sales, and HR
  • Systems/tools (varies by role): CRM and case management (e.g., Salesforce, Zendesk, ServiceNow), CCaaS/telephony platforms, diallers, WFM tools, QA platforms, and reporting (Excel/Google Sheets; BI tools)

Benefits

  • Extended Healthcare Plan (Medical, Disability, Dental & Vision)
  • RPP - Group RRSP
  • Group Life - AD&D - Critical Illness Insurance
  • Paid Time Off Benefits
  • Training & Development