Failure Analysis Technician - Customer Returns

Evertz Microsystems is currently seeking a meticulous and dedicated Failure Analysis Technician to join our team in Burlington, Ontario. As a Failure Analysis Technician, you will be responsible for investigating and analyzing failures in industry leading broadcast technologies. Your primary objectives will be to identify root causes of failures which will assist in product reliability and enhance customer satisfaction. Collaboration with various teams will be crucial to ensure the effective resolution of customer return issues.

Responsibilities :

• Conduct detailed failure analysis on Broadcast electronic products.
• Execute test plans and procedures to replicate and diagnose customer return issues
• Repair and refurbish products to ensure they meet quality standards before being returned to customers
• Collaborate with design teams to provide insights for design improvements.
• Prepare comprehensive failure analysis reports and communicate findings to internal stakeholders and customers as required
• Assist quality assurance and production teams in implementing corrective actions to prevent recurrence of customer return issues

Qualifications :

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.