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Customer success manager Jobs in Surrey, BC

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Customer success manager • surrey bc

Last updated: 4 days ago

Customer Care Specialist

Ideal SidingBurnaby, BC, CA
CA$20.00 hourly
Full-time

Are you passionate about delivering top-notch service and quality? Do you love connecting with people and driving business growth? Are you energized by helping others and solving problems? If you h... Show more

Remote Customer Service Specialist

ForgeFitSurrey, BC, CA
Remote
Full-time
Quick Apply

Job Title : Remote Customer Service Specialist  Company: ForgeFit  Location: Remote   Employment Type: Full-Time  About ForgeFit  At ForgeFit, we supply premium fitnes... Show more

Customer Experience Representative

Indigo Books & MusicCoquitlam, British Columbia, Canada
Part-time

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy.You role model the Indigo Beliefs by being ... Show more

Customer Experience Associate

TDSurrey, British Columbia
Full-time

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent custo... Show more

Customer Acquisition Specialist

The Acquisition GroupBurnaby, BC, CA
CA$600.00 weekly
Full-time
Quick Apply

TELUS Communications | Partnered with The Acquisition Group The Acquisition Group is expanding its Burnaby team, and we're looking for driven, people-first  Sales Representatives  to join... Show more

Manager, Customer Experience Transformation

BCAABurnaby, British Columbia, CA
CA$94,000.00 yearly
Full-time +1

Feel proud of what you do and help shape the future of BC at a BC Top Employer.We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, ... Show more

Customer Service Representative

T.K. GraphicsSurrey, British Columbia, Canada
CA$45,000.00 yearly
Full-time
Quick Apply

Are you passionate about delivering exceptional customer service and keeping projects running smoothly?.Graphics, our Customer Service Representatives are at the heart of everything we do.You'll be... Show more

Customer Service Representative 1

Fox FactoryBurnaby, CA BC
CA$37,960.00 yearly
Full-time

As a Customer Service Representative in the bike industry, your role will guide customers and dealers through the FOX experience Provides professional assistance over the phone, email, Chat with or... Show more

Delivery Station Customer Service Associate

Amazon.com.ca, ULCBurnaby, British Columbia, CAN
Full-time

At Amazon, our mission is to be Earth’s most customer-centric company.To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ... Show more

Technical Customer Support, Security Technology

Houle Electric LimitedBurnaby, BC, CAN
CA$50,000.00 yearly
Full-time
Quick Apply

A career that gives you purpose.A company that stands up for you.A team where you can be yourself.Sound too good to be true? This is life at Houle.We believe in empowering communities through local... Show more

Customer Service / Benefits Advisor (Work from home)

AO Globe Life - Simonne LeBlancBurnaby, BC, CA
CA$70,000.00 yearly
Remote
Full-time
Quick Apply

Remote Employment Type Full-Time Benefits Offered Dental, Life, Medical, Retirement, Vision Compensation CA$70,000 to CA$100,000 per year can be made Why Work Here?.Join us to be part of a win-win ... Show more

Customer Service/Order Desk Representative

Randstad CanadaCoquitlam, British Columbia, CA
CA$55,000.00 yearly
Full-time +2
Quick Apply

Are you an experienced Customer Service Representative or Inside Sales Representative with a background in wholesale distribution? We are seeking a dedicated Customer Service Representative / Insid... Show more

Vice President of Customer Success & Support

ConfidentialSurrey, British Columbia, CA
Full-time

Vice President of Customer Success & Support About the Company Innovative legal tech company Industry Internet Type Privately Held, VC-backed Founded 2017 Employees 201-500 Funding $26-$50 m... Show more

 • Promoted

Senior Client Success Consultant (Professional Development | Canada)

Resonating With LifeSurrey, BC, Canada
CA$25.00 hourly
Remote
Full-time
Quick Apply

Senior Client Success Consultant (Professional Development | Canada).Transform Your Expertise Into an Autonomous Practice | 7+ Years Experience | Canada Based.Are you a Client Success professional ... Show more

Customer Service Agent - Fully Remote

American Income Life Insurance Companysurrey, BC, CA
Remote
Full-time
Quick Apply

We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years!.The Company is expanding in our territo... Show more

Part Time Customer Care Associate BC

Appliance CanadaCoquitlam, BC, CA
CA$18.35 hourly
Part-time

Leon’s is currently looking for a.Part Time Customer Care Associate.Leon’s Furniture has locations from coast to coast, is Canadian owned, and has a rich history spanning over 110 years.Today, as i... Show more

Customer Service Center Representative

JYSK CanadaCoquitlam, British Columbia, Canada
CA$18.25 hourly
Full-time

Are you looking for something more than just a job? Are you looking for a community, a partnership, a team, and an opportunity to learn and grow in your career?.As one of world’s leading, and faste... Show more

Customer Service & Administrative Office Assistant

HRS Talent SolutionsSurrey, BC, Canada
CA$30.00 hourly
Remote
Full-time +1
Quick Apply

Customer Service & Administrative Office Assistant.Schedule: Part Time or Full Time.We are currently seeking organized and dependable individuals for an entry level Customer Service & Admin... Show more

Customer Service Rep (Bilingual) - Remote

Teladoc HealthCoquitlam, British Columbia
CA$24.00 hourly
Remote
Full-time

The Tier 1 Patient and Member Support Representative plays a critical role in providing outstanding customer service to patients and members within a call center environment.This position involves ... Show more

People also ask
Customer Care Specialist

Customer Care Specialist

Ideal SidingBurnaby, BC, CA
22 days ago
Salary
CA$20.00 hourly
Job type
  • Full-time
Job description
Benefits:
  • Hybrid work schedule
  • 36-hr work week for a healthy work/life balance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance


Are you passionate about delivering top-notch service and quality? Do you love connecting with people and driving business growth? Are you energized by helping others and solving problems? If you have a strong desire to learn, grow, and contribute to success, we’d love for you to join our vibrant and thriving team at Ideal Siding.


At Ideal Siding, exceptional customer service is at the heart of what we do. We’re looking for a Customer Care Specialist who will be the first point of contact for our customers. As part of our team, you’ll engage with customers, understand their needs, and guide them in the right direction. Your clear communication, active listening skills, and empathy will play a crucial role in creating positive interactions and helping homeowners take the next step toward improving their homes. In our fast-paced environment, attention to detail and the ability to multitask are essential.

This is a hybrid role, with 1–2 days per week in our Burnaby office and the flexibility to work remotely the rest of the time.



Key Responsibilities:


  • Engage with customers in a friendly and professional manner, actively listening to their needs and concerns.
  • Provide prompt and accurate assistance to customers, addressing their inquiries and resolving issues effectively.
  • Collaborate with internal teams to ensure timely resolution of customer concerns and provide updates as needed.
  • Maintain detailed records of customer interactions and transactions for reference and future follow-up.
  • Continuously identify opportunities for improvement in processes and customer service delivery.
  • Stay up-to-date with product knowledge and company policies to provide accurate information to customers.
  • Coordinate and schedule meetings for our team of project managers, ensuring efficient planning and timely updates.

Qualifications and Skills:

  • Previous experience in a customer service, call centre, or administrative role is preferred but not required.
  • Previous experience working with a US customer database is preferred.
  • Must have proficiency in using customer support software and systems.
  • Strong passion for delivering exceptional quality of service.
  • Excellent communication skills, both verbal and written, with the ability to convey information clearly and effectively.
  • Empathy and strong problem-solving skills to effectively address customer needs and resolve issues.
  • Ability to work collaboratively in a team environment, sharing ideas and contributing to a positive work culture.
  • Proactive and adaptable mindset to handle changing customer demands and priorities.
  • Broad availability to accommodate shifts between 5:00 AM to 6:00 PM, including Saturdays once or twice a month.
  • This will be a hybrid role. To work from home, you must have a fast-speed internet connection. Reliability will be key.


Why you’ll love working with us:


  • Flexible hybrid schedule (1–2 days/week in-office)
  • Supportive and collaborative team environment
  • Opportunity to learn, grow, and advance your career
  • Be part of a reputable and fast-growing home improvement brand
  • Competitive wage starting at $20/hour, with an increase to $22/hour after a successful probation period.

If you’re ready to bring your energy, empathy, and professionalism to a team that values customer satisfaction above all else — we’d love to hear from you!



About Us:


Ideal Siding is one of the fastest-growing home improvement companies in Canada, specializing in high-quality siding replacement and installation. With a commitment to exceptional craftsmanship and customer satisfaction, we help homeowners across North America enhance the beauty, durability, and value of their homes.










Flexible work from home options available.

Ideal Siding is committed to providing a workplace free from discrimination or harassment. We expect every member of our community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included, and is afforded the respect and dignity they deserve. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.