customer service representative supervisor

Nationwide Life Insurance Group Ltd.
Surrey, BC, CA
$35,5 an hour
Permanent
Full-time
  • Education : Secondary (high) school graduation certificate
  • Experience : 1 to less than 7 months

Tasks

  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Examine and verify the accuracy of work
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Train staff / workers in job duties, safety procedures and company policies
  • Conduct performance reviews
  • Perform same duties as workers supervised
  • Recruit and hire staff
  • Co-ordinate, assign and review work
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Work Term : Permanent
  • Work Language : English
  • Hours : 40 hours per week
  • 4 days ago
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